Why Choose Fuze?                                        Check out a flash video overview

Fuze Digital Solutions is a privately held, employee-owned and profitable business based in Seattle, Washington.  Founded in 2002 by Chuck Van Court, CEO, and Eric Cairns, CTO, Fuze is a nimble and progressive company that provides innovative solutions that are easy to use and driven by customer need and business value. Our team of highly seasoned staff works collaboratively in an atmosphere of high performance and results. Employee owned and driven by our customer needs (rather than investor needs) enables us to operate quite differently than most of our competitors which results in many benefits to you. 

Fuze’s flagship offering is the Fuze Suite^TM that provides companies with an enterprise-grade customer care and knowledge sharing solution backed by flexible and personalized support not traditionally extended without extra fees. The Fuze Suite is web-based and modular, available in both hosted and licensed models. Scheduled uptime of our hosted option has exceeded 99.9% since our inception, so you can count on a reliable, available solution.  We also offer the Fuze Suite in a licensed model, run on your servers, and moving from hosted to licensed is easily accomplished with only a few minutes' downtime.

Included in our core delivery is the first and only community knowledge base using patent-pending technology that includes the metrics and processes required to consistently motivate internal and external users to create new articles and improve existing KB content.

The Fuze Suite is currently used by well over 140 clients and more than 12,000,000 consumers worldwide. Check out some customer testimonials by clicking here.

Time and time again we are told by our customers moving from RightNow and other large competitors that our solution is amazingly robust while being significantly easier to administer than what they were previously using. We also hear a lot about how much more responsive, flexible and attentive we are to meeting their unique needs and providing support that doesn't nickel and dime.

You cannot find a better value for your money or more committed partner than what you get with Fuze! Click here to find out how the Fuze Suite can be so affordable.