About Us: Why Choose Fuze? Fuze Suite Overview Flash

Fuze Digital Solutions is an employee-owned company with offices in Bellevue and Seattle, Washington. Fuze was founded by Chuck Van Court and Eric Cairns in June of 2002.

Being employee owned and driven by our customer needs rather than investor needs enables us to operate quite differently than most our competitors, which results in many benefits to you.

Fuze has well over 100 customers and tens of millions of consumers who on average are able to help themselves more than 90% of the time using the Fuze Suite. Scheduled uptime of our hosted option has exceeded 99.99% since our inception, experiencing less than 4 hours of unscheduled down time.

Fuze Digital Solutions is privately funded, cash flow positive and profitable. Clearly here for the long-term, Fuze is a nimble and progressive company that provides innovative solutions that are easy to use and driven by customer need and business value. Time and time again we are told by our customers moving from RightNow and other large competitors that our solution is amazingly robust while being significantly easier to administer than what they were previously using. We also hear a lot about how much more responsive, flexible and attentive we are to meeting their unique needs.

Not a dot com, Fuze adheres to traditional financial principles by growing our company one customer at a time and only increasing expenses as prudent by corresponding increases in revenues. Our approach may impede our short-term growth, but it allows our team to maintain control and focus on helping our customers optimize the value extracted from our solutions rather than being driven by investors to sell more units. We believe our business model will serve Fuze and our customers well for the long-term, which is what we are here for!

You cannot find a better value for your money or more committed partner than what you get with Fuze! Click here to find out how the Fuze Suite can be so affordable.