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Today’s UCaaS Landscape

 

In this video, Forrester VP & Analyst Art Schoeller details the current state of today’s Unified Communications as a Service (UCaaS) landscape — what strong UCaaS offerings consist of, the process used to evaluate vendors for The 2019 Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers Q3 2019 report, and the most important criteria to consider when evaluating these vendors.

 

Top Considerations When Moving to a Unified Communications Solution

 

Art Schoeller details the top five considerations businesses should make when moving from a legacy communications system to a unified communications provider, as well as how to know when it’s the right time to move business systems to the cloud.

 

The Future of Business Communications

 

Art Schoeller identifies trends in the unified communications industry that have emerged over the last year, details how UCaaS’ flexibility plays a key role in the gig economy, shares best practices for meetings, and describes how UCaaS platform data can assist organizations with maximizing employee productivity.