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3 Reasons to Embrace Cloud-based Unified Communications

October 21, 2015 by

The rise of cloud computing solutions is undoubtedly one of the biggest, most significant technology trends to occur in the past decade. In a matter of just a few years, these solutions have gone from being seen as cutting-edge and extremely risky to serving as basic business tools. Just about every mid-sized or larger company now leverages the cloud in some capacity, and many have fully moved the majority of their infrastructure into hosted environments.

At the same time, though, many other organizations remain a bit tentative when it comes to the cloud. Business leaders who recognize that the cloud is the future may have embraced the cloud for certain aspects of their operations, but not others. While this trepidation is understandable, it is also problematic - after all, it means that companies are missing out on some of the biggest advantages cloud solutions have to offer.

Consider communications. Cloud-based unified communications is quickly gaining popularity, thanks to a wide range of major benefits, but there are still many firms that have yet to take advantage of these offerings. For such holdouts, the sooner they can upgrade their communications and collaboration abilities, the better they'll fare in their respective industries.

Here are just three of the most powerful reasons why more businesses should embrace cloud-based UC as soon as possible.

1. Low Upfront and Ongoing Costs

The potential for cost savings is one of the biggest advantages that cloud computing solutions offer in just about every capacity, and cloud-based UC is no exception. Whereas an on-premise communications solution will typically require a significant upfront investment for the various equipment required, the cloud eliminates this CAPEX, as all of this hardware is provided by the cloud UC solutions provider. For a company that has been considering UC adoption for a while but has so far been unwilling to make the initial step due to cost concerns, reducing this upfront cost is critical.

Additionally, cloud-based UC solutions are typically less costly on an ongoing basis, as well. With the cloud, companies only pay for the services they use, as they use them. There's no risk of over-investing in excessive capacity or, even worse, running out of capacity. Cloud-based UC delivers optimized OPEX.

2. Greater Flexibility

Another key cloud advantage is greater flexibility. Cloud-based solutions, including UC resources, can be accessed by users from anywhere and at any time, so long as they have an Internet connection. This means that personnel can leverage corporate UC tools when they are traveling or working from home, which improves efficiency and productivity among the workforce. With an on-premise UC solution, on the other hand, such flexibility is simply not an option.

Just as importantly, the ability to accommodate employees' flexibility preferences will allow firms to attract the most talented candidates in the coming years.

3. Disaster Resistance

Disasters, both natural and manmade, can be hugely disruptive, and devastating. The quicker that companies can rebound from disasters, the less damaging these events will be. Ideally, firms should aim to remain operational even in the event that such a catastrophe strikes.

Cloud-based UC solutions are key in this capacity. With the cloud, the actual UC servers and other equipment will remain off-site, meaning that a localized disaster will not destroy this hardware. This, combined with the flexibility described above, ensures that employees can remain in contact with one another and clients even if the office is hard-hit by a disaster.

With all of these advantages, it's easy to see why cloud-based UC is quickly becoming more popular in virtually every sector.

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