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7 reasons people choose Fuze over Skype for getting work done

There is ongoing discussion about the use of consumer tools in the workplace. One of the most widely used tools (besides Dropbox) is Skype. We are often asked how Fuze differs from Skype, so we put down a few core reasons people choose Fuze over Skype for getting work done. Here are seven:

Effective meetings Fuze supports both ad-hoc and scheduled multi-party calls with up to 12 video participants on screen and many more off screen. It supports flexible ways to join from any device, including the ability to dial into meetings by phone from anywhere in the world. It is simple to schedule Fuze meetings within the application or via Microsoft Outlook and Google Calendar with plug ins.

Skype is optimized around ad hoc calls between two people or very small groups. The P2P architecture is not well suited for reliable, multi-party calls. Skype also lacks the ability to schedule meetings, which makes coordination difficult and doesn’t allow people to dial into meetings, which creates issues for anyone not on VoIP.

Robust content sharing Fuze is about getting stuff done. Key to most successful meetings is the ability to share and collaborate on content. Fuze gives several flexible ways to share your screen, applications or upload content to share with optimal quality and fidelity.

Connections to other business tools Skype remains an island among other business productivity tools. Fuze fits into your everyday workflow by connecting with tools you already use like Outlook and Google Calendar for scheduling, and Box and Dropbox for sharing content within meetings. People can also join Fuze meetings using traditional, standards-based video conferencing systems (Cisco, Polycom, LifeSize, etc.)

Support for devices, desktops and meeting rooms Meeting rooms, both formal and informal, remain an important place people congregate around projects. Sure, you can hack together something for using Skype in a conference room, but Fuze has applications and a consistent user experience optimized for devices, desktops and meeting rooms.

Business-grade security Another common knock against using Skype at work are the potential security risks. You can search for yourself, but the risks are well-documented. Fuze is built around enterprise security requirements, but also maintains a simple, low-friction user experience that is key to rapid user adoption and sustained use.

Identity management and directory integration Identity management and directory integration is another common area of concern. With Skype, people typically use their personal accounts and there is no support for corporate directory integration. This creates potential security concerns and makes finding people and managing them very painful. In contrast, Fuze integrates with LDAP and has full support for single sign on.

Administrative controls, analytics and support More companies are embracing the BYO movement and allowing people to select or recommend applications, tools and devices that help them get work done. In many cases, the role of IT is changing to more of a partnership with business units to vet the tools they use and recommend. Fuze develops for users and has a freemium model that makes it easy to use and prove value before upgrading. At the same time, Fuze has robust tools and integrations that make IT happy, including an admin console for centralized user provisioning that also includes analytics for monitoring usage trends, managing users and measuring ROI. Unlike Skype, Fuze also offers live humans to support customers.

To quote one of our customers: “The tools you use with customers matter.” Fuze helps put you and your work in the best light. See Fuze in action here

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