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Why Support is at the Heart of Technology Innovation

When I joined Fuze in early October 2016, I saw a company with a mission: rethink the way people communicate and do so with increasingly sophisticated service options. That’s what stuck with me. Equal parts ...

March 16, 2017

What it Takes to Build a Business: Creating a Sustainable Culture from the Ground Up

ICYMI, Fuze Executive Chairman and Co-founder Steve Kokinos sits down with Harvard Business Review’s Curt Nickisch to discuss startups, talent, and finding the right zest to tackle new challenges More th ...

March 08, 2017

Remote work is throwing the standard office model out the window – here’s why

Innovative companies thriving without a centralized HQ show what’s possible for the Future of Work Take what you know about the typical office setting and throw it out the window: the tides are turning, and ...

February 27, 2017

Thinking Like a Marketer: Tips from the CMO to the CIO

Today’s CIOs are at a crossroads. On the one hand, they are challenged with leading technology innovation across their organization. On the other, they must stay accountable to troubleshooting and day-to-day op ...

February 22, 2017

Are you ready to be a true cloud champion?

Check the right priorities off your list IT leaders: Is digital transformation a priority for you this year? Does the pressure of balancing innovation and day-to-day operations keep you up at night? Are outd ...

February 16, 2017

Why 2017 Must be the Year of the Bold CIO

New CIO Outlook report shows shifting priorities as IT leaders balance innovation, cost reduction, and system maintenance Operational responsibilities. Budget pressures. Growing customer and employee ...

February 14, 2017

Making it in the Cloud: How UC Can Drive Digital Transformation

The UCaaS market is growing rapidly as analysts predict greater migration of business communications to the cloud over the next five years. Predictions have ranged between 20 and nearly 25 percent annual growth ...

February 01, 2017

World Economic Forum: Flexibility is a Top-Down Initiative to Usher in the Future of Work

Last week in Davos, global leaders gathered at the World Economic Forum to share insights and innovations on how best to navigate breakthrough technologies, demographic shifts, and political transformations. ...

January 25, 2017

The Future of UCC and the Rise of Platforms: Making Communications and Collaboration Part of the New Work Experience

The market for communications is shifting to one in which multi-modal interactions will become the norm. We recently published a research note that identifies the new elements of UCC and why UCC Platforms are e ...

January 19, 2017

Remote Work Inspiring the Workforce of Tomorrow

Remote work has its perks: the freedom to work wherever you please gives people the opportunity for work/life balance that was practically unimaginable just a few years ago. But it’s not just about where you ...

January 17, 2017

Smart Business: The Future of Digital Transformation Rests at the Intersection of UC and AI

Artificial intelligence isn’t all robots and deep sci-fi: It’s being tapped in the most practical ways to inform experiences of the future, for workers and for customers. AI has numerous applications within ...

January 11, 2017

Five Things for CIOs to Resolve to Do in 2017 to Get Digital Transformation Right

Forget the year of the rooster, the year the fashion world goes green, or even the year that Liam Neeson could finally win an Oscar, 2017 is the year digital transformation gets real. The imperative becomes mor ...

January 05, 2017

What You Need to Know About UCaaS: A Resources Mash-up for Business Communications in the Cloud

Feeling overwhelmed about UCaaS? Whether you’re just getting started, in the final stages of vendor evaluation, or looking for upgrades to push your digital transformation forward, be confident you’ve left no s ...

December 27, 2016

2016 Unified Communications Highlights: A Year in Review from the Fuze Blog

‘Tis the season to be jolly…and for annual retrospectives of course. Without further ado, we’ve assembled a round up of our best and brightest blogs from 2016. From business communications and unified communica ...

December 20, 2016

Ringing, Chatting, and Video Messaging in the Holiday Season

Habari Gani? Happy Hanukkah. Merry Christmas.   No matter which holiday you celebrate in December, it’s the time of year when families, friends, and workplaces pause to acknowledge the hard work and ...

December 15, 2016

The Future of Work Looks Bright: Fuze Named One of Forbes’ Next Billion Dollar Companies

The Future of Work Looks Bright: Fuze Named One of Forbes’ Next Billion Dollar Companies We’re looking ahead and the forecast is bright: cloud-based UC is the new sunny skies with a 100 percent chance of inn ...

December 13, 2016

Doing Things Differently: The Modern CIO’s Legacy

What makes an IT leader stand out? Deloitte recently conducted its Global CIO Survey to better understand the traits of CIOs at high-performing companies (HPC) and uncover what makes them so successful. Khalid ...

December 08, 2016

2017 Predictions: What’s in Store for Business Communications in the New Year

2016 is starting to wind down, and we’re looking to the New Year. I recently caught up with our cofounders Steve Kokinos and Derek Yoo to share predictions for where business communications is headed in 2017 an ...

December 06, 2016

Trustpilot Puts its Trust in Fuze

We recently sat down with Heather Jensen, Director of Internal IT at Trustpilot, to learn more about its decision to select Fuze. What follows are excerpts from our conversation about the company’s journey of f ...

December 01, 2016

Expect a Surge in UCaaS Adoption, Says New Frost & Sullivan Report

Thanks to the Internet of Things and the rise of the API economy, a recent Tech Target article shows, software integration is more pronounced than ever before. According to a new Frost and Sullivan report, t ...

November 29, 2016

The Secret World of Alex (and) Mac | A Day in the Life of an Inside Fuzer – Part II

Hey guys, it’s Alex and Mac again. Remember us? Since our last post we’ve jumped on planes from Seattle to New York and hopped on trainings with Australia and London offices. Before we hit the skies again, we’r ...

November 22, 2016

The Enterprise Gets Serious about Connecting its Workforce

Workplace by Facebook is out of its pilot phase and looking to scale, eyeing large corporations to connect thousands of employees to one another as an extension of the experience they know all too well in their ...

November 17, 2016

The Secret World of Alex (and) Mac | A Day in the Life of an Inside Fuzer

People who like campy ‘90s Nickelodeon shows (or those who have kids that grew up in the 90s) may remember The Secret World of Alex Mack. Contaminated by some toxic sludge, Alex gains superhuman powers that all ...

November 15, 2016

A Quick Look at Our Growth

It’s been a busy quarter here at Fuze. We’re witnessing unprecedented migration of large, global enterprises toward cloud-based communications. We’re laying claim to record customer growth and deal sizes. We’re ...

November 10, 2016

Helping Today’s CIO Walk the ‘UX’ Talk

A recent Harvard Business Review article began with the following: “If a UX feels more like ‘User Exploitation’ than ‘User Experience,’ business becomes ripe for disruption.” This got me thinking: What do co ...

November 04, 2016

Culture, Values, Millennials, and Workspaces: Gartner Symposium Recap

The dust has finally settled from Gartner Symposium in Orlando last month. More than 8,000 IT leaders flocked to the Swan and Dolphin Hotel for the analyst firm’s annual event. As a sponsor of the event, we had ...

November 02, 2016

What do Tesla and Fuze Have in Common? A Look at Disruption in the Communications and Automotive Industries

With user experience at the center of decision making, companies reimagine what’s possible It’s tough to deny the appeal of the Tesla brand, whether as a technology lover like me or simply because of the nam ...

October 25, 2016

Culture Code and How Communication Plays a Role

Regardless of the size of your company and your position within the company, culture comes into play. It shapes the way you work, the people you hire, and your general life within the office. For some, it’s the ...

October 18, 2016

Reimagining Meetings with Improved UX: What’s Possible as Communication Tools Evolve

Meetings have fallen out of favor for workers today. “Another meeting?” you think to yourself. Insert groan or eye roll. What’s more, 67 percent of meetings today are considered unproductive. That’s alarm ...

October 13, 2016

Fueling Creativity with More Ways to Collaborate | A Day in the Life of a Fuzer

Join us as we walk through “A Day in the Life of a Fuzer,” a blog series focused on how people communicate and their day-to-day experiences with technology in the workplace I’m passionate about visualization ...

October 12, 2016

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