Why Just Knowing about IT Doesn't Make You a CIO
Earlier this month, members of the Fuze team attended the Boston CIO of the Year Awards, honoring CIOs who have shown excellence in technology leadership in New England, including finalist John McGregor of Kron ...
July 11, 2017
Uncharted Waters – A look at Breaking Barriers 2020 and Digital Transformation
When Merriam-Webster compiles its annual “Word of Year” list in a few months, you can expect to see nominations for “cable cutting,” “post-truth,” or perhaps even “lit.” If the business community were to make t ...
June 20, 2017
Quick Lessons from Enterprise Connect: Cloud, Team Collab, and Adoption
It’s been a week since Enterprise Connect wrapped – our feet are no longer sore and our sleep schedules have returned to normal! Here are the Fuze team’s key takeaways from the sessions. Cloud communications ...
April 06, 2017
Thinking Like a Marketer: Tips from the CMO to the CIO
Today’s CIOs are at a crossroads. On the one hand, they are challenged with leading technology innovation across their organization. On the other, they must stay accountable to troubleshooting and day-to-day op ...
February 22, 2017
Five Things for CIOs to Resolve to Do in 2017 to Get Digital Transformation Right
Forget the year of the rooster, the year the fashion world goes green, or even the year that Liam Neeson could finally win an Oscar, 2017 is the year digital transformation gets real. The imperative becomes mor ...
January 05, 2017
The Future of Work Looks Bright: Fuze Named One of Forbes’ Next Billion Dollar Companies
The Future of Work Looks Bright: Fuze Named One of Forbes’ Next Billion Dollar Companies We’re looking ahead and the forecast is bright: cloud-based UC is the new sunny skies with a 100 percent chance of inn ...
December 13, 2016
Doing Things Differently: The Modern CIO’s Legacy
What makes an IT leader stand out? Deloitte recently conducted its Global CIO Survey to better understand the traits of CIOs at high-performing companies (HPC) and uncover what makes them so successful. Khalid ...
December 08, 2016
Helping Today’s CIO Walk the ‘UX’ Talk
A recent Harvard Business Review article began with the following: “If a UX feels more like ‘User Exploitation’ than ‘User Experience,’ business becomes ripe for disruption.” This got me thinking: What do co ...
November 04, 2016
PaaS Adoption Inevitable for Most Applications
I am increasingly convinced that the eventual adoption of Platform as a Service (PaaS) offerings is inevitable for most applications even if the number of applications built on top of PaaS offerings is relative ...
July 06, 2016
An Inside Look at our Devops Process and Our Experiences with Docker
Docker, open platform for distributed applications for developers, is one of those technologies that everyone seems to be talking about these days. There is lots of enthusiasm for Docker and for container ...
May 31, 2016
Unified Communications to the Third Power
Big things are happening for us here at Fuze. How big is big? We’re raising things to the third power. That’s right, it’s unified communications cubed: Global Voice + Video + Collaboration. We’re bringing yo ...
February 11, 2016
3 Reasons Why Analytics Is Invaluable for UC
Here are three of the most important reasons why analytics is so invaluable for UC.
December 04, 2015
New approaches to UC management, innovation
With so many companies now relying upon unified communications solutions and management support, new trends are sprouting up regarding the innovation taking place among vendors and the user demands fueling transformation in the marketplace.
December 02, 2015
Let's talk UC analytics
Virtually every aspect of business management has become a bit more reliant upon advanced software and reporting tools, and unified communications is no exception to this movement today.
November 30, 2015
Integrated UC Analytics for the Complete Picture
With integrated UC analytics, business leaders can gain unprecedented insight from the massive amounts of communication and enterprise data their firms collect on a constant basis.
September 10, 2015
Getting the Most out of Presence Solutions
Here are three tips for maximizing the value of presence solutions.
September 08, 2015
How Can Unified Communications Analytics Improve Job Performance?
Unified communications analytics provides insight into how your company is performing.
August 13, 2015
Improving Contact Center Performance with Real-Time Intelligence
With a unified communications solution that incorporates real-time intelligence, contact center personnel can provide a huge boost to service quality, leading to more satisfied customers and agents alike.
August 12, 2015
4 Reasons You Should Switch to VoIP - Today
Unified communications solutions have a tool that your call center can significantly benefit from: VoIP.
July 20, 2015
How to Optimize Your Hiring Process
By implementing a unified communications system, businesses can simplify their hiring process.
July 15, 2015
Hosted Unified Communications Solutions Gaining Ground
Hosted UC can provide a major competitive edge.
March 27, 2015
Cloud Unified Communications Altering the Sports World
Sports teams are using cloud-based services to ensure they give fans and athletes the experience they need and deserve.
March 09, 2015
Unified Communications Video Conferencing Use Won't Come Automatically
Here are several of the best strategies that company leaders can embrace to increase employee use of video conferencing resources.
February 09, 2015
Leverage Unified Communication Analytics to Achieve Universal Adoption
All too often, companies deploy UC tools, only to find out that their workers have either avoided using these resources or only scratched the surface of the available services' capabilities.
January 30, 2015
Unified Communications Analytics Offer Major Value
UC analytics should be seen as a necessity for any company interested in leveraging UC solutions.
January 19, 2015
Many Factors to Consider When Choosing a Cloud Unified Communications System
Business leaders need to take into account a wide range of factors when choosing a UCaaS system.
December 29, 2014
Podcast: A View of the Future of Enterprise Cloud Communications
Join UCStrategies' Michael Finneran, Jim Burton, and Evan Kirstel as they chat with our very own Steve Kokinos during an "Executive Insights" podcast focusing on mobile initiatives, the shift in enterprise clou ...
December 18, 2014
The Plot of 'Interstellar' Would Have Been a Lot Simpler with Unified Communications
Would the use of high-quality UC make "Interstellar" a more exciting movie? Probably not. But it certainly would have been a shorter and less disaster-filled adventure.
November 19, 2014
Become the Good Kind of Monday Morning Quarterback with Unified Communications Analytics
If you're going to criticize performance, you need to have the facts on your side. UC analytics provides them.
November 17, 2014
Unified Communications Analytics are Evolving
While not a standard aspect of every UC platform, analytics is growing in importance.
November 12, 2014