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From Old School to New School: The Power of Voice-Led Communications

Legacy PBX systems are quickly becoming a thing of the past as IT leaders begin to realize the true value of simple, scalable communications. Businesses are investing in the quality of their voice systems to st ...

December 16, 2019

The End of Telephony is Near...Or is It?

The end of telephony is nigh! Well, not quite. But a clear digital transformation in telephony services is imminent, and business decisions that are made today will significantly impact companies tomorrow. So w ...

November 15, 2019

Rethinking the Conference Call Paradigm

The workplace is undergoing rapid change. Mobile technology continues to untether employees from their physical desks, making remote and on-the-go working patterns the new norm in this digital age. In fact, acc ...

July 18, 2017

The Voice Heard ‘Round the World: Unlimited Calling in a Global Age

“We live in an increasingly global world.” We hear that over and over, but what does it really mean? And how does it affect our daily routine? As international commerce continues to expand, travel booms, and ...

May 17, 2016

Seven Weekly Stats: Why Mobility Matters in Winter

Winter. It's finally here. Unseasonably warm temps during the holidays gave many of us in the Northeast false hope that Mother Nature might go easy on us this season. Alas, the impending weekend forecast for th ...

January 21, 2016

The effects of UC on IT

The unified communications movement brought collaboration tools ranging from telephone services to data sharing under one roof, and has had a profound impact on information technology frameworks as a result.

January 13, 2016

Recent insights into the enterprise mobility market

When companies formulate an effective enterprise mobility strategy and properly integrate it into standing unified communications frameworks, the entirety of operations can be transformed to be better-suited to the demands of the modern marketplace.

December 09, 2015

How does unified communications enable the mobile worker?

As offices extend further outside traditional walls, businesses have had to race to become more effective in their management of communications systems and technologies to ensure optimal spend efficiency and worker productivity.

December 07, 2015

Seven Weekly Stats: The Latest Buzz about Mobility

Nearing the year's end, businesses are busy evaluating annual expenses and researching ways to cut costs and improve efficiencies in 2016. Making these goals achievable begins with analyzing the latest and grea ...

November 12, 2015

Seven Weekly Stats: How the Cloud Can Help You Plan Ahead for the Holidays

There's no place like home for the holidays. Family, friends, and feasts abound, but even during the most wonderful time of the year we find ourselves unable to fully detach from our professional responsibiliti ...

November 06, 2015

4 Unified Communications and Mobility Trends to Watch

Communication has long been one of the more fundamentally critical aspects of business operations, while collaboration is inarguably the vehicle that helps companies to innovate and progress over time.

November 02, 2015

Mobility's place in Unified Communications

As unified communications evolves more quickly and spreads to new regions and industries, businesses need to ensure that they are keeping pace with the progressive advances in technologies that are becoming increasingly ubiquitous.

October 29, 2015

Updates on the mobility segment of UC

Enterprise mobility has been a focal point of unified communications strategies for several years running, and it appears as though firms are still struggling to get their management frameworks in order for BYOD and other approaches to the trend.

October 27, 2015

Let's talk unified mobility

Enterprise mobility is no longer a trend or movement in corporate computing, but rather one of the more prominent strategies involved in communication and collaboration strategies.

October 26, 2015

Is your mobile security strategy sound?

One of the more exciting aspects of unified communications in the past few years has been enterprise mobility, which is already common among a majority of businesses in virtually every industry and has transformed the workplace forever.

October 07, 2015

3 Biggest Advantages of a Cloud-based Contact Center

One of the most powerful ways that firms can take advantage of cloud computing is in the form of a cloud-based contact center. Such an approach offers a number of critical benefits that traditional on-premise contact centers simply cannot match.

September 18, 2015

Unification a key step toward mobile success

Enterprise mobility has been among the more prominent trends in corporate communications for nearly a decade now, but many organizations still struggle to properly unify, control and manage these frameworks, leading to significant security and functionality issues.

September 09, 2015

Video Conferencing Services Market Poised for Major Growth

Video conferencing services are on pace to become increasingly popular in the coming years.

August 24, 2015

#ViewFromMyOffice - Loving the View!

As we close in on the home stretch of our #ViewFromMyOffice competition, we thought it would be a good time to share some views that caught our eye. Remember, while the GoPro will go to the contestant with the ...

August 20, 2015

UC Makes Working Anywhere Easy

It's essential for businesses to invest in high-quality unified communications solutions to encourage remote, flexible work. 

August 17, 2015

BYOD, Unified Communications Boost Productivity

Unified communications and BYOD offer businesses the solutions they require to mobilize their remote workforce.

August 06, 2015

Knowing When to Call: Closing the Deal with an Optimized Calling Strategy

We talk a lot over here about being at the forefront of technology that enables seamless communication anytime, anywhere and from any device. The widespread adoption of mobile devices at home and in the enterpr ...

July 29, 2015

Seven Weekly Stats: Airlines Have a Lot to Gain from Unified Communications

When airlines first came about, flying was a luxury. Passengers could look forward to premium meals, luxurious seats, and high-class service. Nowadays, flying is much quicker and more affordable, but it has com ...

July 22, 2015

4 Reasons You Should Switch to VoIP - Today

Unified communications solutions have a tool that your call center can significantly benefit from: VoIP.

July 20, 2015

Increasing Employee Satisfaction With Unified Communications

When employees have access to unified communications, they are able to work wherever and whenever they would like, which leads to a plethora of benefits for employers.

July 16, 2015

How to Optimize Your Hiring Process

By implementing a unified communications system, businesses can simplify their hiring process.

July 15, 2015

Unified Communications Improves Customer Retention

The customer service contact center needs to be efficient and flexible to provide consumers with the engagement they need, which is why businesses should switch to unified communications.

July 13, 2015

Seven Weekly Stats: How Connected Are We Really?

Given the fact that the very mission of ThinkingPhones is to enable people to communicate with greater ease and intelligence, it's safe to say that we have a pretty good handle on the majority of technology tre ...

July 07, 2015

Redefining What it Means to be an Employee in the Digital Age

Unified communications can help employees stay connected to their work and clientele at any time of day.

June 29, 2015

Unified Communications Mobilizes a Global Workforce

Unified communications solutions can help American corporations reach consumers no matter where they are in the world.

June 24, 2015