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Smart Business: The Future of Digital Transformation Rests at the Intersection of UC and AI

Artificial intelligence isn’t all robots and deep sci-fi: It’s being tapped in the most practical ways to inform experiences of the future, for workers and for customers. AI has numerous applications within ...

January 11, 2017

Finding the “Why” in Big Data

How data analytics is the key to better business practices with the customer at the center You might have seen the inspirational TED Talk, “Start with Why.” Listing out different spheres within the golden ci ...

April 28, 2016

Does Your UC Deployment have THIS Achilles Heel?

According to Gartner, more that 75 percent of the workforce is now distributed. Of those distributed workers, more than 50 percent feel the tools provided do not support distributed work. If you are considering ...

April 25, 2016

Why Telecommuting is Good for the Planet

Imagine a world where what was good for business was also good for the environment. Does that seem like a distant reality to you? Fortunately, there are many things companies can do now that are eco-friendl ...

April 22, 2016

#UCExpo Series: A Q&A with Michael Affronti, VP of Product, Fuze

We sat down with Michael Affronti, VP of Product for Fuze, to dig deeper into the “appification” of the enterprise ahead of his upcoming session at the UC Expo in London. Attending the show? Click here to c ...

April 19, 2016

#UCExpo Series: A Q&A with Steve Kokinos, CEO, Fuze

As our CEO Steve Kokinos takes the stage for a keynote panel session at the UC Expo in London [tomorrow], we caught up with him to discuss the future of the UCaaS market and hear about his predictions for cloud ...

April 18, 2016

Part II: Cloud Communications 101 – What You Missed Last Class

Earlier this week, I shared Part I of Cloud Communications 101, educating IT leaders on what to expect from cloud communications based on some conversations with our CTO and co-founder, Derek Yoo. Sharpen your ...

April 07, 2016

School is in Session: Cloud Communications 101

Few companies today need to be convinced to move operations to the cloud. That was a very different story just five years ago. Before the term ‘cloud’ started breaking its way into boardrooms (hard to wrap your ...

April 05, 2016

Work On-Demand: When Timing Matters Most in Business Communications

As the modern world of work continues to evolve, an increasingly distributed workforce has combined with cultural shifts and innovation in personal technology, blurring the lines between work and personal life, ...

April 01, 2016

The Secret to Great UX is Data

I’ve written previously about the fact that the enterprise UC space being disrupted by consumer technologies. One of the key drivers of this consumerization of the enterprise is the superior user expe ...

March 30, 2016

Considering Cloud? What to Demand of Your UCaaS Provider

Everyone’s talking about it: cloud. For those of you in the market for a new cloud service provider, you might be wondering what to expect. There are certain things you can and should demand from your new servi ...

March 24, 2016

Spring into Action: 5 Ways to Boost Work Productivity

Happy Spring! Sure, the weather may not be cooperating, and depending on where you call home base it may actually be snowing as you read this (as I look out our windows in Cambridge, there are flurries flyi ...

March 22, 2016

Is the Enterprise Unified Communications Market Converging?

There is a convergence happening in the enterprise UC market today. I predict that this will further accelerate the consolidation we already see happening in the space. So, let me start by explaining what I mea ...

March 17, 2016

UC Trends and Predictions

It’s been a long time since I contributed to our blog, and I’ve made a New Year’s resolution to write more of these in 2016. I thought I would kick things off with some thoughts on how the UC space is changing ...

March 14, 2016

Top Insights from Enterprise Connect #EC16

Our Recap of EC16 We're back from a busy week at Enterprise Connect in Orlando. And what a week it was! Our feet are aching less and we're feeling rejuvenated from the Floridian sun. Over 3,000 IT executives ...

March 11, 2016

Putting the YOU in YOUnified Communications

Communication is non-stop: nonverbal or verbal, online or offline, text-based, video-transmitted or face-to-face, it’s a 24/7 rotation of cues passing from person to person – one-to-one, one-to-many, many-t ...

March 07, 2016

#EC16 Prep from a Fuzer: 5 Questions on UCaaS

We’re gearing up for a great event at Enterprise Connect in Orlando next week. The theme of the event is “Communications Transforming Business” and it couldn’t be more perfect. At Fuze we’re fixated on tran ...

March 03, 2016

The App Generation: How Will it Impact Your Business?

The next generation to enter the workforce has grown up in a world where mobile devices are the norm. To today’s teenager, smartphones, video calls and messaging services are second nature. The phrase ‘there’s ...

March 01, 2016

What Industry Consolidation Means for the Future of Unified Communications

Earlier this year, we dubbed 2016 the year of the Unified Communications lightweights, contrasting the agility of cloud-based UC providers with cumbersome legacy systems rooted in traditional hardware. ...

February 26, 2016

A Night at the GRAMMYs: An Ode to Voice, Video and Collaboration within the Music Industry

At Fuze, we understand the power of voice, video and collaboration tools to carry important messages across friends, family, coworkers and social networks. As you tune into the Grammy Awards tonight, either on ...

February 15, 2016

2016 Predictions: The Risky Business Behind Reliance on Hardware Heavyweights

Earlier this week, we published a blog on the rise of the UC lightweights—software-based solutions that offer greater flexibility for companies invested in improvements to workplace collaboration and productivi ...

January 29, 2016

2016 Predictions: The Year of the UC Lightweights

Step aside, hardware heavyweights—there’s a new champion in town Muhammad Ali might have famously coined the phrase “Float like a butterfly, sting like a bee,” but not often do we hear it applied to the futu ...

January 26, 2016

Video conferencing power, demand rising

Video conferencing software has been around for more than a decade now, but has only become a central asset in unified communications frameworks a bit more recently.

January 22, 2016

Seven Weekly Stats: Why Mobility Matters in Winter

Winter. It's finally here. Unseasonably warm temps during the holidays gave many of us in the Northeast false hope that Mother Nature might go easy on us this season. Alas, the impending weekend forecast for th ...

January 21, 2016

The changing face of video conferencing

Video conferencing technology has become a more prominent piece of the average organization's collaborative framework in recent years, while the devices used to access the software have diversified significantly.

January 20, 2016

Trends in the video conferencing marketplace

Video conferencing technology has been around for more than a decade, but has only begun to be used by the majority of businesses in the past few years.

January 19, 2016

The benefits of cloud-based UC

Agility has been among the most common focuses of corporate executives in the past few years, as a rapidly evolving market landscape translates to the need for highly flexible operational processes.

January 15, 2016

6 Ways to Make Your Employees Happier in 2016

How much would your employees and colleagues be willing to compromise for a more flexible work experience? Modern technology and society say you won’t have to sacrifice a thing. What once were considered per ...

January 14, 2016

What comes next for UC?

The unified communications market has evolved significantly in the past few years, driven by continued innovation among device, system and application developers and the introduction of novel collaboration-based trends.

January 11, 2016

How can enterprises excel with unified communications?

The unified communications trend has reached a pinnacle of adoption and understanding in the private and public sectors, with a growing majority of businesses leveraging Voice over Internet Protocol phone services and other tools to modernize their collaboration capabilities.

January 08, 2016

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