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2017 Predictions: What’s in Store for Business Communications in the New Year

2016 is starting to wind down, and we’re looking to the New Year. I recently caught up with our cofounders Steve Kokinos and Derek Yoo to share predictions for where business communications is headed in 2017 an ...

December 06, 2016

Trustpilot Puts its Trust in Fuze

We recently sat down with Heather Jensen, Director of Internal IT at Trustpilot, to learn more about its decision to select Fuze. What follows are excerpts from our conversation about the company’s journey of f ...

December 01, 2016

Expect a Surge in UCaaS Adoption, Says New Frost & Sullivan Report

Thanks to the Internet of Things and the rise of the API economy, a recent Tech Target article shows, software integration is more pronounced than ever before. According to a new Frost and Sullivan report, t ...

November 29, 2016

What do Tesla and Fuze Have in Common? A Look at Disruption in the Communications and Automotive Industries

With user experience at the center of decision making, companies reimagine what’s possible It’s tough to deny the appeal of the Tesla brand, whether as a technology lover like me or simply because of the nam ...

October 25, 2016

Reimagining Meetings with Improved UX: What’s Possible as Communication Tools Evolve

Meetings have fallen out of favor for workers today. “Another meeting?” you think to yourself. Insert groan or eye roll. What’s more, 67 percent of meetings today are considered unproductive. That’s alarm ...

October 13, 2016

Reimagining Enterprise Communication: Bringing a New User Experience to Life

“Nothing ever becomes real ‘til it is experienced.” – John Keats Whether positive or negative, our reality is shaped by our experiences and by the perceptions we create from those experiences. In modern t ...

October 11, 2016

Embracing Change: The Convergence of Business Communications

Did you know that Cape Cod hosted the first telegraph cable to directly connect Europe to the US? In 1897, it was successfully laid along 3,173 nautical miles under the ocean. A stone’s throw from our headquart ...

October 11, 2016

Remote Work is Finally Working | A Day in the Life of a Fuzer

This is the third post in a series of blogs taking you through “A Day in the Life of a Fuzer,” focused on how people communicate and how technology shapes their day-to-day experiences in the workplace I ...

October 10, 2016

UCaaS: On Track for Global Domination [Podcast]

If there was ever any shred of doubt that UCaaS is taking over the enterprise, it’s time to put it to rest. When looking into what’s hot in enterprise communications these days, there’s a pretty good chance tha ...

September 22, 2016

PTI: A Quick Pause and a Look at the Latest Gartner Magic Quadrant

Reflections on building a complete vision and designing a plan to execute it It’s been a busy six months at Fuze. We've rebranded the company. We’ve expanded our global footprint with offices and data center ...

August 24, 2016

#ViewFromMyOffice 2016: And the winner is…

My, oh my how fast the summer goes by. It seems like just yesterday we were packing our bags for Memorial Day Weekend. Now with Labor Day around the corner and back-to-school season in session, we’re all men ...

August 23, 2016

How to Simplify Business Communications: UCaaS 101

Simplicity is the ultimate form of sophistication, so they say. For business communications, in particular, the saying rings true. The industry at large continues to fight a perception that communications ...

August 18, 2016

Leading the Way to Better Communication: A CIO’s Path to UCaaS Adoption

CIOs are navigating a lot of change these days; change that will make their lives easier in the long run, but require crucial decision-making in order to get there. Decisions can seem confusing and complex. ...

August 16, 2016

The risk of playing favorites with UC

Why it takes more than good text messaging to effectively chat with the Millennial workforce For businesses of all shapes and sizes, selecting the best communication software is an important choice. It’s one ...

August 11, 2016

Summer is Sweeter with Remote Work: Share Your #ViewFromMyOffice with Fuze

It’s summer time, folks: are you enjoying work outside the office? Let us know! With our #ViewFromMyOffice Twitter contest underway, there’s no better time than now to make the Twitterverse jealous with your st ...

July 28, 2016

Casting Light on Employee Communications Preferences: How to Prevent Shadow IT

Bring UCaaS to the forefront so IT can regain control of modern work tools Enterprise communications can oftentimes play second fiddle to more seemingly important IT challenges. As long as the phones are rin ...

July 26, 2016

Recap of EY Entrepreneur Of The Year Awards #EOYNE

"I've never had a real job." - Steve Kokinos That was the start of Steve Kokinos's acceptance speech last week when he was named Entrepreneur Of The Year® 2016 Award in New England by Ernst & Yo ...

June 30, 2016

Are You Wasting Money? Where CFOs Can Streamline Costs for Better Future Gains

Friday’s “Brexit” vote sent shockwaves around the globe as markets reflected a drop in confidence surrounding the unprecedented political and economic move. Decisions like this can have massive implications ove ...

June 28, 2016

Why the Multi-Tenant Approach Beats Multi-Instance Environments for Scalable Cloud Communications

There’s a debate in the industry on what path to choose for UC architecture: is it better to select multi-instance environments or multi-tenant environments? Many companies have opted for environments that m ...

June 14, 2016

Real-Time Reporting: The Evolution of a Backend Data Platform (Pt 3)

Over the last two days, I’ve highlighted how the Fuze backend data platform has evolved to meet growing customer needs. From communication data collection to business intelligence, we needed to address our syst ...

June 09, 2016

Business Intelligence Refined: The Evolution of a Backend Data Platform (Pt 2)

Yesterday’s blog walked through the ins and outs of a typical communications platform, and what we built our foundation on here at Fuze. When client demand had our data running hot, we knew we needed to explore ...

June 08, 2016

The Evolution of a Backend Data Platform (Pt 1)

In preparing a presentation that I will be giving at the Internet of Things Expo this week in New York, I had an opportunity to reflect on how our backend data platform has evolved over the last 10 years. While ...

June 07, 2016

Finding the “Why” in Big Data

How data analytics is the key to better business practices with the customer at the center You might have seen the inspirational TED Talk, “Start with Why.” Listing out different spheres within the golden ci ...

April 28, 2016

Does Your UC Deployment have THIS Achilles Heel?

According to Gartner, more that 75 percent of the workforce is now distributed. Of those distributed workers, more than 50 percent feel the tools provided do not support distributed work. If you are considering ...

April 25, 2016

Why Telecommuting is Good for the Planet

Imagine a world where what was good for business was also good for the environment. Does that seem like a distant reality to you? Fortunately, there are many things companies can do now that are eco-friendl ...

April 22, 2016

#UCExpo Series: A Q&A with Michael Affronti, VP of Product, Fuze

We sat down with Michael Affronti, VP of Product for Fuze, to dig deeper into the “appification” of the enterprise ahead of his upcoming session at the UC Expo in London. Attending the show? Click here to c ...

April 19, 2016

#UCExpo Series: A Q&A with Steve Kokinos, CEO, Fuze

As our CEO Steve Kokinos takes the stage for a keynote panel session at the UC Expo in London [tomorrow], we caught up with him to discuss the future of the UCaaS market and hear about his predictions for cloud ...

April 18, 2016

Part II: Cloud Communications 101 – What You Missed Last Class

Earlier this week, I shared Part I of Cloud Communications 101, educating IT leaders on what to expect from cloud communications based on some conversations with our CTO and co-founder, Derek Yoo. Sharpen your ...

April 07, 2016

School is in Session: Cloud Communications 101

Few companies today need to be convinced to move operations to the cloud. That was a very different story just five years ago. Before the term ‘cloud’ started breaking its way into boardrooms (hard to wrap your ...

April 05, 2016

Work On-Demand: When Timing Matters Most in Business Communications

As the modern world of work continues to evolve, an increasingly distributed workforce has combined with cultural shifts and innovation in personal technology, blurring the lines between work and personal life, ...

April 01, 2016

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