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Why Employee Engagement and Customer Focus Matter

“We want our support experience to be a differentiator for our company!” I have lost track of the number of times I heard, and even said, this over the past 5-10 years. I still believe this, but I also belie ...

November 26, 2018

Reasons to be Thankful for Digital Communications

This Thanksgiving, we’ve set aside time to reflect on why we are thankful. As a company in the UCaaS space, we are especially grateful for the benefits we reap as a result of the advancements in digital communi ...

November 21, 2018

Getting the Most Out of Rooms with Fuze Rooms Kits

Video conferencing technologies like Fuze Rooms are built to increase efficiency and enhance collaboration across organizations. All too often, businesses hinder the effectiveness of these solutions by using ou ...

November 19, 2018

Cloud Communications 2021: 3 Key Predictions

When I think about where cloud communications will be in three years, I sometimes like looking back at older predictions. In 2011, AT&T’s CTO told Mobile World Congress that storing all of your data in the ...

November 08, 2018

A Day in the Life of J.P. Dundas, NA Director of Channel Sales

I’ve been at Fuze for nearly four years, and have been in the channel game for 14 years. Over this time, I’ve developed a certain set of skills and practices that have empowered me to thrive in my position and ...

November 06, 2018

Like a Game Changer, A True Visionary is Easy to See

Are you a leader who wants to leave a lasting impact on your company? Do you think the status quo isn’t good enough? In other words, are you a game changer? If you are, we built Fuze for you. We built Fuz ...

October 15, 2018

Expanding our Global Partner Network to Professional Services

Our Professional Services Partner Summit kicks off next week here in Boston, bringing together many of our global partners from North America and EMEA to discuss best practices for delivering unified collaborat ...

October 12, 2018

Fuze at IP EXPO Europe 2018

The world of work is changing. Technological advancements, distributed workforces, and an overhaul in the way people think about work are driving a fundamental shift in how today’s businesses must operate. A ...

September 20, 2018

The Guide to Having it All with Cloud Communications

When it comes to enterprise cloud investments, there’s usually some sort of big, internal debate on whether to buy a solution out of the box or custom-build it. The tradeoff is usually cost for convenience. In ...

August 16, 2018

How to Drive Adoption of Cloud Communications - Lessons from software company PTC

Driving adoption of a new communications or UCaaS platform has been a hot topic in the industry for some time. No matter the size of the company or location they work, IT leaders are all asking, “How can I ensu ...

July 20, 2018

7 Steps for Driving Adoption for your New UCaaS Solution

Why is adoption so important and how to set up for success Change is constant. Humans are constantly innovating and evolving, trying to make things better, faster, more reliable, or more efficient. In the bu ...

May 03, 2018

And the Fuze Technology Partnership Award Goes To...

Enterprise Connect is a celebration of the innovation that powers the unique ways in which we collaborate in modern workplace. Leaders in enterprise communication support four working generations, each with the ...

March 20, 2018

TSIA Recognition: Putting Customer Service at the Heart of Business

At Fuze, we pride ourselves on offering an enterprise communications solution that helps power the modern workforce. While accomplishing this requires a focus on innovation, we believe that superior customer se ...

November 01, 2017

Say, Don’t Text, Hello to the Next Billion

Of India’s population of 1.3 billion, only 400 million, roughly 30 percent, are online. While this might not be the most impressive statistic in a country where that figure is closer to 90 percent, for many tec ...

October 24, 2017

IP Expo: Daring to be different with Fuze

With IT departments under pressure to meet the high expectations of their customers, colleagues and overall business goals, it’s clear they have to bring something different, exciting and game-changing to the t ...

October 04, 2017

The Value of Face Time: How to Evaluate Video Conference Solutions

As the number of Millennial and App Generation employees in the workforce continues to rise, companies across industries are embracing digital transformation. And as technology has advanced, it has become incre ...

September 12, 2017

The Vision to Bring People Together in Tomorrow's Digital Workplace

Few companies can look at the market, anticipate where it is going, make a few strategic acquisitions, and then bring an industry-leading product to market in less than a year… Fuze did. In the process, w ...

September 06, 2017

Back to School with UCaaS

As students across the country sharpen their pencils, freshen their fall wardrobes, and memorize new locker combinations, it’s also a good time for enterprise leaders to re-educate themselves on the technology ...

August 28, 2017

On the Evolving Cybersecurity Landscape: A Q&A with Fuze Director of Information Security, Tad Gralewski

As the cybersecurity landscape continues to evolve at a rapid pace, we sat down with Fuze’s new Director of Information Security, Tad Gralewski, to discuss security best practices for organization’s today and h ...

August 15, 2017

A Tale of Two "tels"

While news around legacy on-prem telco providers has largely centered around Avaya and its recent bankruptcy filing, Mitel surprised the industry late last month by announcing it has definitively agreed to acqu ...

August 09, 2017

UC Expo: A Recap from the Show Floor

Last week the best and brightest of the unified communications industry descended on London for UC Expo, the largest unified communications and collaboration event in Europe. The packed two-day event brought to ...

May 25, 2017

Synchronizing the C-Suite – Aligning Business & IT Priorities

Digital transformation is changing the way businesses operate, slowly collapsing workplace silos in on each other. This is most evident at the top: lines are blurring across traditional c-suite roles and new ti ...

May 02, 2017

On Being a Bold CIO: Building a Legacy Through UCaaS

Today’s CIOs often feel they need to be jacks of all trades given their broader range of responsibilities – operational issues; budgetary restraints; managing increasingly complex, hybrid office environments – ...

April 26, 2017

Silicon Valley Premiere | Breaking into the Pied Piper World of Video Chat

If there’s one thing clear about the cult of personality that makes up the fictional tech company Pied Piper of HBO’s Silicon Valley, is that collaboration is not its strong suit. Rivaling programmers, back-roo ...

April 20, 2017

Making it Stick: Building UC Adoption Programs That Work

UC adoption is a common challenge facing the industry today. Without adoption, companies hold back the chance for UC to bring about real innovation for their work environments simply because they can’t give it ...

March 24, 2017

Are you ready to be a true cloud champion?

Check the right priorities off your list IT leaders: Is digital transformation a priority for you this year? Does the pressure of balancing innovation and day-to-day operations keep you up at night? Are outd ...

February 16, 2017

Why 2017 Must be the Year of the Bold CIO

New CIO Outlook report shows shifting priorities as IT leaders balance innovation, cost reduction, and system maintenance Operational responsibilities. Budget pressures. Growing customer and employee ...

February 14, 2017

Making it in the Cloud: How UC Can Drive Digital Transformation

The UCaaS market is growing rapidly as analysts predict greater migration of business communications to the cloud over the next five years. Predictions have ranged between 20 and nearly 25 percent annual growth ...

February 01, 2017

The Future of UCC and the Rise of Platforms: Making Communications and Collaboration Part of the New Work Experience

The market for communications is shifting to one in which multi-modal interactions will become the norm. We recently published a research note that identifies the new elements of UCC and why UCC Platforms are e ...

January 19, 2017

What You Need to Know About UCaaS: A Resources Mash-up for Business Communications in the Cloud

Feeling overwhelmed about UCaaS? Whether you’re just getting started, in the final stages of vendor evaluation, or looking for upgrades to push your digital transformation forward, be confident you’ve left no s ...

December 27, 2016

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