The Ad Hoc Nature of the Future of Work

July 26, 2018 by Amanda Maksymiw

Man at an airport working on his laptop

What’s your favorite app to use to chat with your friends? What’s App? iMessage? GroupMe? A combination of all of them? Nothing?

Communication can be complex. We each have our unique preferences and relationship with technology. And the same holds true for how we behave at work. Today’s thriving businesses understand that both internal and external audiences reject the notion that one-size-fits all. Consider, for example, the increasingly blurry line between consumer and enterprise technology. Tools like the chat apps listed above or group video functionality have become so pervasive in day-to-day life, so consumer-friendly designs have become the benchmark of what we all crave at work. Employees can no longer be separated by who they are at work versus who they are when they log off.

This holistic approach to technology is extending further into the workplace experience, impacting employee views around how offices can and should operate. Many have signaled disinterest in the traditional 9-5 work day, with 57 percent of employees stating they would prefer a job with no set hours according to Fuze’s recent Workforce Futures survey. Employees want to dictate the terms of their own workplace experiences, translating to a more ad hoc approach to work than ever seen before. Despite the fact that employees place a tremendous value on remote work flexibility, 52 percent of respondents to a recent Fuze Twitter Poll agreed that face-to-face interaction is the most effective form of collaboration. Businesses need to put the trust in employees to make productivity decisions based on the circumstances at hand, rather than an imposed standard operating procedure.

Much like employees want to approach collaboration on a case-by-case basis, businesses themselves need to be introspective about how to balance this desire with the real-time practicalities. Even at the furthest edge of innovation, DYI collaboration as an organizational standard is rare. In fact, it may simply be impossible for some industries based on regulations and dependence on global counterparts. That said, there is significant opportunity in taking steps to meet these desires in ways that make sense for the individual business. Employees are understanding – demonstrating that their wants and needs are understood and taking meaningful strides in the right direction can be a powerful motivator.

The future of work is fluid, not just from a remote work standpoint, but nearly every aspect of it. Employees are more diverse than ever, and they’re hungry for the opportunity to succeed. When asked, another Fuze Twitter poll found that learning new things and expanding their horizons is a leading motivator. Empowering them doesn’t just mean offering the tools which power productivity, it’s building a mindset that lets them tailor their workplace experience that plays to their strength in every way imaginable.

Follow along @Fuze to participate in our polls going forward.

Amanda Maksymiw
Amanda Maksymiw

Amanda is responsible for setting and managing the Fuze content marketing strategy including creating, producing and publishing engaging content. Throughout her career, she's worked with fast-growing tech companies and VCs on developing content marketing, influencer marketing and social media strategies. Amanda received her BBA in Marketing from the Isenberg School of Management at the University of Massachusetts, Amherst.

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