Bridging the Future of Work for the Enterprise
Regardless of industry, finding modern solutions which enable workplace collaboration and productivity are a significant priority for CIOs. As the office itself evolves, IT organizations are under immense pressure to provide employees with a suite of tools that cater to a diverse range of preferences. It’s a directive that not only impacts a business’ ability to function on a day-to-day basis, but it’s a secondary recruitment tool – especially among organizations looking to attract App Generation employees. Recent research shows 75 percent want to use the latest technology at work, so not only does IT need to ensure they’re offering a multitude of channels, they need to demonstrate that they’re ahead of current workplace trends.
This has created huge demand for workplace collaboration platforms across businesses of all sizes. In the enterprise, however, there’s a unique challenge in finding a solution which appeals to a multigenerational workforce. Fuze’s Breaking Barriers 2020 report revealed that on average, the number of tools provided by IT departments was four – four video conferencing apps, four calling apps, and four messaging apps. Granted, for some companies, this isn’t necessarily a bad thing. Tech enthusiasts and digital natives are typically more comfortable jumping between tools so long as each achieves the desired functionality. But when you’re speaking to a diverse enterprise audience, the highest priority becomes simplicity. CIOs understand that in some instances veteran employees might be more resistant or skeptical in embracing new tools, in contrast to eager, digitally native Millennial and App Generation employees. Almost paradoxically, this means the enterprise needs a one-size-fits-all solution which simultaneously adapts to the individual.
The platforms that excel in this market are those that can bridge the desire among Millennials and App Gen-ers for the latest tools with the seamless user experience that supports Gen X and up through the Future of Work. Larger businesses require a solution that democratizes the collaboration experience, rather than cater to one subset of their employees.
Supporting Adoption & Education
In looking to simplifying the process of workplace collaboration in the enterprise, CIOs are following one of the latest trends in the wider landscape of Digital Transformation. IT has found a new role as an innovation driver, rather than a cost center. Part of this newfound responsibility is having a greater impact on strategic technology investment and supporting education and adoption throughout the workforce. IT is partnering across the c-suite to champion the latest tools, and help employees of all ages fully reach their potential. Workplace collaboration is one piece of the puzzle – IT is integrating deeper throughout the organization to source feedback and proactively improve how work is done.
Interested in learning more about the latest in enterprise collaboration? Check out our resource page here: Enterprise Collaboration 101