The bring-your-own-device trend has taken off as mobility has become popularized. People want to work where and when they like, using the technology they prefer. In fact, only one in five white collar employees stick to the office full-time, Andrew Davis of Wainhouse Research told TechTarget. With people working off-site more often, they need the same tools they have at the office on their own devices. Unified communications offers businesses the solutions they require to mobilize their remote workforce.
UC Enables Mobile StaffMany of life's popular dilemmas begin with the same word: Apple. Apple vs. PC? Apple vs. Android? The tech company has attempted to monopolize the communications devices industry, but their competitors have held on. This leaves consumers questioning which brands to choose and remaining somewhat clueless when they are unfamiliar with certain ones. Employees may use one device at work, but then have the competition at home. They may find it hard to switch between the two.
BYOD and UC solutions ensure that these problems don't inhibit workers' productivity. They are one-in-the-same with UC. With a cloud service, employers can make sure their employees have the same tools on their personal devices as they do on their work technology, Higher Ed Tech Decisions explained. By downloading the mobile application or installing the software, workers can be on the go without encountering any issues.
The combination will also save companies money, according to the source. By allowing the use of personal technology, businesses can avoid spending their own finances on desktop computers and smartphones for their employees. Instead, their workers will provide their own gadgets to bring to the office. Because of the flexibility BYOD offers, employers may also not have to purchase as many desks and cubicles, as some people may prefer to work from home. The implementation of UC solutions makes it possible for employees to work from anywhere, which allows the money to be used elsewhere.
BYOD Boosts UC UsageThe BYOD trend may have also had the same effect on the UC market. Before mobility, employers may not have seen the need for employees to have access to their work files and communications outside of the office. However, with more and more people moving toward remote working, a unified system is necessary. To eliminate any inefficiency that may result from conducting business away from the office, employees must be able to keep in touch with their co-workers and open any document when needed.
Fortunately, people have grown accustomed to using certain communications tools, such as video conferencing and instant messaging, and they'll want the same ones to be available to them to do business, Enterprise Networking Planet claimed. This may help ease the transition to a better communications solution. However, workers don't want an overabundance of software and apps installed on their laptops and cellphones. They want a simplified, easy-to-use experience that only a cloud UC platform can provide.
Employees already have experience with a minor form of UC through their smartphones, which combine messaging, email, and video conferencing. Only limited convincing and training will be needed to get them on board. When they have access to any tool they could need, workers can help their companies boost their productivity, which will result in higher revenue and customer satisfaction, the source explained.
While companies may need to develop policies for handling BYOD, they'll see the benefit of having the system in place with UC solutions. More access to work files creates an always-on employee, which will help businesses become more efficient.