In my last post on the remote work trend, I discussed how companies can harness the power of unified communications technology to empower employee productivity and efficiency when working outside the office. While the right technology is a crucial factor in enabling a remote workforce, these communication tools alone are not enough. Company culture is just as important.
Last week, I joined BostInno’s WorkXPlay event on smarter workplaces and had the chance to chat with executives from other Boston and NYC companies, including Joyce Bromberg from Convene, Stefania Mallett from ezCater, and David McFarlane from Litmus, all of whom came from companies that – like Fuze – have embraced a remote work culture.
During our discussion, a few key factors emerged across the panel as critical to creating a positive remote work culture:
Create a consistent experience. At Fuze, we always make sure to keep video conferencing on during meetings so that whether employees are in the office or remote, everyone has the same experience. David McFarlane echoed a similar practice at Litmus, where even if one employee isn’t in the room, they host the meeting on a video conference to give all employees that facetime.
Be flexible. There must be a certain level of trust between an employee and management, and vice versa, for a remote work culture to be successful. Allowing employees to decide what schedule works best for them, and having a supportive company, is one of the best ways to encourage a productive and gratified workforce.
Strike a balance. For a remote work culture to be successful, it can’t just be about employees wanting to work in their pajamas every day. It should be about making your work fit your life, and not feeling the strains of being disconnected from the office. Of course, this balance will differ from one employee to another. For some, the preference might be the office environment surrounded by co-workers. Others might prefer two days in the office and three days at home to cut down their commute and have more time with family.
Thanks to BostInno for organizing the session and for creating a forum to discuss these important workplace trends. I had a great time and hopefully you find these takeaways helpful as you plan and implement your workplace policies.
Read more on the panel and watch a video recap on BostInno here.