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How Bring Your Own Carrier (BYOC) Benefits Enterprises Worldwide

September 30, 2020 by Aaron Evans

A person holding their cell phone and looking at the screen

There’s been a lot of interest around BYOC (Bring Your Own Carrier) in the unified communications industry lately. The reasons why an enterprise may choose to go with a BYOC model are varied, and there are many aspects to consider before deciding if BYOC is the correct approach as part an overall strategy of moving communications to the cloud. 


What Does BYOC Mean for Enterprises?


The idea behind BYOC is for enterprises to supply their own PSTN access to their chosen unified communications platform by plumbing in the carrier(s) of their choice. Historically, on-premises telephony solutions almost exclusively required enterprises to contract with one or more carriers to provide access to the PSTN. Modern day cloud based UCaaS solutions changed that model, and would typically include the PSTN access with their offerings.  


Aside from convenience, enterprises could benefit from the wholesale rates that UCaaS providers would receive from underlying carriers. That, coupled with reduced complexity requiring less in-house IT expertise, would lead to significant cost savings, especially for small to medium enterprises.  


For larger, global enterprises, Fuze’s global network interconnected with over 50 carriers across 6 continents also offers significant benefits around cost savings and complexity by allowing our customers to not only eliminate multiple PBX and UC vendors, but also consolidate all their PSTN connectivity with a single vendor. Meanwhile, all communications between their global locations remain on Fuze’s private, global network securely providing the highest quality of service.


As more enterprises contemplate moving their communications services to the cloud, they may encounter a number of barriers where a BYOC approach can help.  For example, an enterprise may find themselves in the middle of multi-year contracts with their carriers that would be cost prohibitive to break. In other cases, enterprises may have locations in some regions where there is a need to serve the local population and capabilities of origination or termination services may be limited by cloud UC vendors due to highly restrictive regulatory regimes or protectionist regional carrier practices.


Many large, geographically dispersed enterprises are facing a multi-year, phased approach as they plan their shift to the cloud.  This is yet another reason why a BYOC solution may offer some additional flexibility. It can allow IT organizations to manage cut-overs from legacy systems to a cloud platform in a piecemeal fashion, while at the same time allowing them to rollback relatively easily should something go wrong.


At Fuze, we understand that voice continues to underpin the most business critical communications.  Fuze goes to great lengths to provide our customers with the highest quality experience for all of their users around the world. However, another reason why Fuze is the trusted communications partner to so many large enterprises is due to the flexible connectivity options we offer— from over the top to dedicated connectivity to SD-WAN. We work very closely with our customers to find the solution that is right for them.


It is no different when it comes to PSTN access.  Fuze customers can choose to leverage Fuze’s 50+ carrier partners around the world, or customers can provide their own PSTN access by interconnecting their existing carriers into the Fuze cloud through one of our many regional PoPs around the globe. Customers can also choose to do some combination of the two—  utilizing BYOC in some markets and leveraging Fuze for others, perhaps even via an intermediate enterprise SBCs managed by the customer, in order to support private calling between the Fuze platform and sites that have yet to migrate to the cloud. Overall, BYOC offers enterprises the flexibility they need to get the most out of their unified communications solution and seamlessly place calls from around the world. Check out our diverse selection of Fuze plans to bring BYOC benefits to your organization today.

Aaron Evans
Aaron Evans

Aaron is the Senior Vice President of Engineering at Fuze. 

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