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Top 5 Ways to Build Integrations Using Fuze APIs

October 16, 2020 by David McCormack

A white puzzle with one piece missing on a yellow background, the white piece lies to the right on the yellow background

If you’re in the technology space, chances are you have heard the term “API” at one point. An API (application program interface) is a mechanism that facilitates communication between software components. It provides a well defined interface, details how to make them, and shows the data formats that should be used. APIs enable developers to connect systems together to provide solutions for their business.


At Fuze, we created the Developer Center to help our customers build great integrations with our own API integration platform . Based upon our experience in the unified communications market, here are the top 5 ways to be successful building an integration with Fuze APIs.


1. Visit our Developer Site


Our developer site is a one stop shop for all of the resources needed to build integrations with the Fuze platform. It has everything you need, like Getting Started Guides, Sample Code, API reference, and FAQs — just to name a few. Our developer site has a lot of information on it, so if you are a bit overwhelmed on where to begin your API journey, we suggest following the Quick Start guide.


2. Get Authentication Right


Based on experience, we have found that about 95% of problems that people have with APIs are around the issue of authentication. We’ve found that successful developers test out their token right away using our Test API. Simply drop in your token and give it a test.


3. Start Small, Dream Big


Rarely do developers write an entire program from scratch that complies the first time without any errors. Starting small and testing as you go is the easiest way to build a successful integration. Using our Postman collection, a developer can test out the API endpoints they are planning to use in their program. This will help them understand the parameters that are passed, as well as the returned payload, without the complex variables of the rest of your program.


4. Pagination


Sometimes when developers perform a large query and look for results, they're surprised when the data they are looking for isn’t in the payload. The first thing to check if you don't see the results in the payload is if the API is paginated. APIs that return a large amount of results will be paginated. Don't forget to check all of the pages for the results.


5. Check the FAQ


If you come across an issue using Fuze APIs, don't forget to check the FAQ. At Fuze, we want to provide our users with the API integration tools they need to be successful. We are constantly updating the FAQ based upon the questions we're receiving. Odds are, if you have a question, it may have already been answered in the FAQ.


If you’re a developer working to build strong integrations using Fuze’s APIs, make sure you take advantage of the Developer Center that is available to you. Given our years of experience in the enterprise, we want to pass along the knowledge we have so that others can be successful in their unified communications journey.


David McCormack
David McCormack

David is the Senior Technical Product Manager at Fuze. 

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