I am pleased to report that 8x8 has completed its acquisition of Fuze and we are now officially an 8x8 company!
As a first step in coming together, I want to share our 5-point commitment to Fuze customers, which will serve as our guiding principles going forward:
- Continued support for the Fuze platform.
- Enhanced value with 8x8 contact center and APIs.
- Commitment to customer choice and success.
- No cost upgrade to the benefits of the 8x8 XCaaS integrated platform.
- Ongoing, open communication.
As we integrate our product, engineering, platform operations, customer success, and services teams, we will combine the best of both platforms in a unified cloud communications solution that delivers increased flexibility, improved responsiveness, and lower total cost of ownership for customers.
In beginning our work with the 8x8 team, I feel more confident than ever that our shared vision and common “customer-first” and “product-first” philosophies will help our customers achieve even greater future success with cloud communications. I am grateful for the journey we have had as Fuze and look forward to our next chapter as part of 8x8.
For more information
If you are a Fuze customer or partner, please contact your account representative with any questions.