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Gartner Names Thinking Phone Networks as a “Leader” in UCaaS Magic Quadrant, Multiregional for Third Year Running

September 02, 2014 by

Thinking Phone Networks, the innovative leader in unified communications as a service (UCaaS), today announced that Gartner, Inc. has again positioned the company in the “Leaders” quadrant of its August 28, 2014 Magic Quadrant for Unified Communications as a Service (UCaaS), Multiregional report. Published by one of the IT industry’s premier analyst firms, the report evaluated Thinking Phone Networks’ cloud platform and suite of communications services.

“We believe being named as a three-time ‘Leader’ in the Magic Quadrant confirms our view of the value that our solution brings to modern enterprises, service providers, and partners,” said Steve Kokinos, Thinking Phone Networks President & CEO. “Our mobile-first user experience is designed to delight today’s digitally empowered workforce, while our powerful suite of business analytics integrates with other cloud services to make our solution an indispensible tool for business owners and IT managers.”

Gartner evaluated Thinking Phone Networks’ flagship ThinkingSuite ecosystem, a purpose-built and multi-tenant cloud software platform. Developed from the ground up to serve increasingly mobile, next generation midsized and larger enterprise requirements, the platform fosters ready integration of third-party business applications such as CRM and ERP. In addition, ThinkingSuite addresses the multi-faceted needs of service providers, PBX vendors, and channel partners seeking to easily deploy and scale differentiated cloud UC services. For these customers, Thinking Phone Networks provides extensive back office service deployment, management, and billing tools that speed time-to-market and time-to-revenue.

Also significant is a powerful business intelligence environment, which extends workforce optimization to all areas of the enterprise – from the front office, to the back office, to mobile knowledge workers, as well as those in remote global locations. This cloud analytics capability provides compelling and unparalleled at-a-glance insight into workforce behavior and activities, allowing enterprises to better address human latency issues and enhance corporate best practice efforts to competitive advantage.

Thinking Phone Networks is uniquely positioned to capitalize on today’s game-changing market dynamics by offering enterprises deeply integrated and analytics driven single platform collaboration capabilities spanning mobility (including smartphone and tablet support), voice, video, presence, messaging, conferencing, and contact center.

About Thinking Phone Networks Thinking Phone Networks assists enterprises, channel partners, and wholesalers in deploying cloud UC services quickly, easily, and cost effectively. The company’s award-winning ThinkingSuite solution combines powerful mobility-enabled and analytics-driven communications services and third-party application integration on an open platform. ThinkingSuite cloud services are deployed by hundreds of enterprises at thousands of corporate locations around the globe. For more information, visit www.thinkingphones.com.

About the Gartner Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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