It’s 9 a.m.
Where are you? For many of us, we’re either commuting to the office, at the coffee shop across the street, or already sitting at our desks.
Not so for the remote worker or for the road-warrior salesperson. For them, remote work and constant travel is their work experience norm.
Hopping in a taxi to connect with a client across town? Jetting to the airport for a customer conference across the country? If your world revolves around work trips, no matter how long, connectivity at your fingertips is everything. You know how frustrating conference calls can be if dial-in details, invites, and passcodes are outdated or hard to find. You know how essential video chats can be to connect with a team member you rarely get to see. And mobile chat apps? They can save the day when you need information in a pinch.
For today’s modern, on-the-go worker, technology must enable and empower productivity, and make life easier in the process.
1) Make your mobile phone your secret weapon. Sure, you may need to charge the thing more often than you’d like, but let’s face it, your mobile device is your life line when you’re on the road. More often than not, you need to review materials, do research, and make critical business decisions on your phone. Your communication tools shouldn’t hold you back; they should help you keep projects on track, build relationships, and move your opportunity through the funnel. When a mobile app can do everything the one on your desktop screen can do – sort and prioritize conversations, search contacts, collect contextual data, and jump from video to chat to phone without missing a beat – you can stop fretting about how you’re ever going to handle that meeting from the airport Starbucks. Insert sigh of relief.
2) Know your prospect better than anyone. In sales, you have to think on your feet. You have to be ready at a moment’s notice to connect with a new face and relate to a business need. But what if you can’t find those notes you jotted down? What if you dropped that business card between the seats? Personal touch is what can make or break a deal. Access to a contact’s history with your organization, to their social channels, and to your personal notes will set you apart from the crowd and sharpen your client service. In turn, you can stay more focused on delivering value and developing stronger connections.
3) Get more done in between, so that you can be present in the moment. Life is full of distractions, but that doesn’t mean meetings should be. Being effective means being present. It means zeroing in on the conversation in front of you. Mastering this discipline is the key to a successful career in sales. Make sure your meetings are focused and meaningful by organizing yourself beforehand. Nail down goals. Establish boundaries that will separate work deliverables from team management; that will prioritize client needs while leaving room to complete individual tasks. Know the cues to let teams know you’re unavailable, too. Away messages and automated alerts can block unwelcome interruptions from derailing a meeting. On the flip side, your technology should facilitate bringing in new voices and perspectives. Don’t waste time updating your teams after the moment is gone; invite them now and move projects forward. The more dynamic a meeting, the more productive it will be. Be inclusive of all ideas. Be respectful of everyone’s role. Be smarter with the time you have.
Those of us who travel often for work know this to be true: no two days are quite alike. When technology helps you communicate and stay connected regardless of hiccups that may arise, you can continue doing your job and feel confident that you’ve got things covered as you jump between locations and Wi-Fi connections. Communication tools shouldn’t restrict you, they should enable you.
Scroll through our latest infographic, A Day in the Life of a Fuzer, for a peek into a world enabled by technology, not held back by it. Where possibilities are endless, personalization is priority, and productivity propels business forward.