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Blog - Insights and Ideas on Unified Communications as a Service

How to Embrace the Future of Work, Today

The workforce of the future is more than robots and holograms. In fact, the future of work is already influencing business decisions in ways that were once visions in the minds of workers. From 5G connectivity to boundaryless communication, the modern workforce is pushing full speed ahead into a new definition of work, and businesses have the responsibility to embrace it. 

In order to fully take advantage of the changing work landscape, IT leaders should invest time into understanding and implementing key strategies that prepare their workforce — whether they spread across state lines, countries or continents — for the future of work, today. 

A holistic approach to communications and collaboration 

To succeed in the modern workforce, enterprises must focus on a holistic approach to real-time collaboration. The speed of effective IT decision making is changing as quickly as technology evolves. A holistic communications strategy streamlines efforts into one unified platform that allows organizations to take better control over the technology they are investing in and prepare for the future. However, as the transition from legacy solutions to the cloud becomes increasingly essential to modern IT strategy, the process can no longer be viewed as deploying a solution and moving on.  

Instead, an organization that deploys cloud services must view it as an opportunity to support IT operations and the workforce it fuels as an ongoing process. With this approach, the change management needed to accelerate the value of the cloud can be reflected in the way it affects an entire business. Further, cloud enablement allows for effortless integration of a unified voice, video, messaging, and content sharing platform into existing IT environments. This holistic strategy not only delivers measurable business value today, but will also provide a foundation for how workers can collaborate in the future. 

Flexibility enabled by technology 

Employees are beginning to demand experiences that mimic technology in their personal lives, emphasizing the importance of modern work-life balance. Our research shows that the majority of workers say flexible working should be how we work and not just a benefit. Additional research found that 83 percent of workers reported they don’t need to be in an office to be productive. While it is clear that the traditional 9-5 no longer meets the needs of the modern workforce, these preferences can only become a reality with the right communications and collaboration capabilities.

Technology is generating significant opportunities for people and companies to begin to understand work as an action and not a place. Investing in tools like unified communications provides businesses with an accessible, adaptable collaboration solution while also enabling immediate flexibility. Equipping the workforce with what they need to do their best work how, when and where they are most effective results in a happier, more productive organization. With this outlook on technology, greater flexibility is more than just working from coffee shops and taking on-the-go conference calls, it's giving employees better control over their day-to-day work without losing a second of productivity. 

In the future, work will be more fluid and flexible than ever. As the unified communications market evolves, we remain committed to helping global organizations prepare for the next wave of the digital economy. 

forrester wave

 

Amanda Maksymiw

Amanda Maksymiw

Amanda is responsible for setting and managing the Fuze content marketing strategy including creating, producing and publishing engaging content. Throughout her career, she's worked with fast-growing tech companies and VCs on developing content marketing, influencer marketing and social media strategies. Amanda received her BBA in Marketing from the Isenberg School of Management at the University of Massachusetts, Amherst.

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