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Blog - Insights and Ideas on Unified Communications as a Service

Let's talk unified mobility

Enterprise mobility is no longer a trend or movement in corporate computing, but rather one of the more prominent strategies involved in communication and collaboration strategies. However, it has become clear that many companies have yet to unify the entirety of their communications frameworks. This commonly involves managing mobility outside of their standing policies and procedures related to collaboration technology such as Voice over Internet Protocol and video conferencing.

Suffice it to say that this is a a major step in the wrong direction should businesses want to maximize the efficiency of their unified communications management and optimize employee experiences{for those} who leverage a range of tools and technologies on a daily basis. Considering the fact that mobility is indeed a cornerstone in modern corporate activities - with a growing majority of small business owners saying that they would experience significant disruption if smartphones and tablets were not a factor - the time is now to begin integrating these strategies with others.

When unified communications optimization has been achieved, companies will be far more likely to enjoy the full range of benefits that ought to accompany each solution involved, and better positioned to deal with changes as necessary. Leveraging support from a reliable service provider can often put small businesses on the fast path toward stronger budget control, collaborative power and total unification more fluidly than going it alone without the right expertise.

Ironing out the plan One of the fundamental necessities for strategic integration is tightening up each component before combining them into a centralized framework for management and monitoring purposes. As such, companies will need to ensure that that their enterprise mobility management strategies are as comprehensive, relevant and accurate as possible before integrating the relevant services into standing UC infrastructure and policies.

Apps Tech News contributor Mendy Newman recently listed several ways in which business leaders can adequately simplify and streamline their EMM strategies, affirming that measurement might be the most important aspect of these pursuits. Unfortunately, this is among the more commonly missed points among companies today, as evidenced by the lack of control and visibility so many have cited when asked about their experiences in managing mobility.

According to the author, decision-makers need to craft a strong measurement plan that grants them transparency into every moving part within mobility frameworks to ensure that performance improvements are achievable over time. What's more, Newman noted that these management plans should be highly scalable given the speed with which mobile devices, apps and user preferences are evolving today.

Looking a bit deeper into the management equation, Newman urged firms to focus on customization wherever and whenever possible, create seamless security processes and consider the prospect of deploying more advanced mobile app delivery models. Once small business owners effectively get these plans in order, it will be time to think about how the strategy can be integrated into UC, as well as what objectives will be in place to guide the endeavors.

The way forward Organizations that focus on centralization, streamlining and optimization every step of the way in their UC strategies will tend to be the most resilient to disruption and least likely to miss opportunities for efficiency gains. However, many entrepreneurs will be largely starting from scratch with respect to both the technologies used in a UC plan and the experience of getting the strategies off the ground successfully.

Managed service providers, especially those that offer cloud-based, hosted UC solutions, can be a powerful driver of success in these initiatives.

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