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The Multi-generation Workforce: App Generation Q&A

August 01, 2017 by Kris Wood, VP EMEA

At this year’s UC Expo, Fuze hosted a diverse panel of special guests including two ‘app generation’ teenagers, a working millennial and IT Director James Maunder from the Institute of Directors.


Following this event, we spoke to working millennial, Sharn Ward in a catch-up interview. In the second of these interviews with the multi-generation workforce, we spoke to app generation teenager, 17 year old Mike Pavlov to get his thoughts on the future of work.


What’s you preferred method for communicating?

I definitely prefer to communicate with someone face to face, whether that is in person or through video chat.


What sort of technology would you expect to use at work?

I’d expect that the tech I’m given to work with would allow me to keep up-to-date with the rest of the company, communicate with my colleagues at any time and without much effort needed. An app that has instant messaging and video chat would work best for this.


Do you think tablets and smartwatches have a place in the work environment?

Tablets and smartwatches should be allowed in the workplace as long as they are used for the right things. For example, using a tablet to take a presentation with you on the move or use to work remotely, would be ideal because you could work from anywhere.


Do you think the communications tools you use at work should be different from how you would communicate with friends or family?

Communication tools in the workplace should be similar, if not more advanced, than the ones I use to talk to my friends and family. Obviously there must be an element of security and privacy, but in general I would expect to be able to use the same kind of apps and programs I use at home.


What are your expectations around flexible working / home working?

I think that if someone is deemed competent enough, by their managers and colleagues, they should be able to work at home without being distracted or going off-task. I also think that if someone has a commitment at home, such as a child they must take care of, then they do deserve to be able to work at home.


Is that something you expect to be able to do when you start working?

I think that I’ll only be able to work from home once I have proved my ability to work at very high standards and there’s nothing that requires my presence in the office, such as face to face meetings.


What do you think the benefits or disadvantages would be?

The advantages of flexible working are that people can stay rested and be able to stay focused on their tasks better, having not set off to work early because of their commute. However, the disadvantages are that managers have little way of knowing whether their staff are actually working, unless they in contact through instant messaging, email and receiving work regularly throughout the day.


Would you turn down a job in the future if the company offered outdated technology?

I would have to see what kind of project I was working on and whether the outdated technology would affect my ability to do the job to the best of my abilities. If I could help the situation, I would go to my manager and explain how a new piece of technology would help me and the rest of my colleagues.


Mike Pavlov is a 17-year-old student from the App Generation. To find out more about App generation entering the work force, download our Breaking Barriers 2020 report.

Kris Wood, VP EMEA
Kris Wood, VP EMEA
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