It seemed like overnight business leaders around the globe had to enable their employees to work remotely for the foreseeable future, as a result of the coronavirus pandemic. Many companies lack the policies, guidelines, technology, and culture to support business continuity when external factors like a pandemic, major storm, natural disaster, or transportation strike. Given the nature of our platform, remote work has always been core to how we work.
Like many vendors in the UCaaS space, Fuze is in the unique position to be able to bring some help to enterprise companies that are struggling with the near-instant transition to working from home. We are ready and able to help organizations stay connected and productive during this time so they can carry on business as usual.
So, what does this all mean?
We’re here for you. The Fuze platform allows partners to support their customers with an enterprise-grade solution to provide business continuity during this unprecedented time. Our usage has steadily grown with our partners’ demand and we’ve been making critical updates to increase our capacity and resiliency as more and more enterprises are telling their employees to work from home, creating a surge in cloud calling, meetings, chatting, and sharing across Fuze and the industry at large. Also, we are helping customers increase capacity with special offers with no long-term obligation. We’re ready to work with you to solve the unique challenges of your enterprise customers as they migrate to the cloud, just as we have always been.
If you are looking for help with the transition to remote work, check out our Ultimate Guide to Remote Work and The Adoption Playbook: Work From Home Edition. Please share these with your customers if you think they would be helpful. As always, feel free to reach out to me or your local Fuze team member if you think we can help you in any way.