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Spending up across UC markets

December 16, 2015 by

Enterprises have poured more money into communications technologies over the past few years than virtually any other time in history, and this has been propelled largely by the never-ending stream of new gadgets, tools and solutions hitting the market. In the coming years, it is likely that these investments will continue to rise given the mass transformations taking place in every industry and region of the world, and especially considering the fact that many nations are awaiting the release of modern collaboration tools.

Unified communications systems are critical when adopting a range of new gadgets and services, as failure to connect all of them under one management framework can lead to poor functionality, plenty of disruption and sub-optimal return on investment over time. Although companies are indeed getting a better handle on the tools that have been around for a while now, including smartphones, mobile apps, Voice over Internet Protocol phone services, video conferencing and instant messaging, more assets are sure to come.

The Internet of Things is likely the most daunting trend in this regard, as manufacturers are increasingly creating gadgets that do not only have one internal function, but are instead capable of hosting third-party apps. Business leaders will need to be proactive in their creation of UC plans and strategies, researching trends that are just taking shape to hit the ground running once future solutions begin to enter the workplace. Budget will play a major role in these matters.

Storage plays a part International Data Corporation recently released a statement regarding quarter two 2015 financial performances among the communications and media verticals, and found that storage is increasingly central to many investments in India's the private sector. As a note, because companies are quickly migrating their communications frameworks into the cloud, storage is being bought in these same environments to centralize and streamline management across collaborative frameworks, even those that do not necessarily fall under the UC umbrella.

What's more, fewer business leaders are sticking to only one type of storage of infrastructure framework as time goes on, as hybrid IT and UC become more popular across a range of industries.

"Hybrid infrastructure (combination of off and on premise) is redefining the way organizations are looking at storage requirements," Gaurav Sharma, IDC Enterprise Computing research manager, explained. "While cost and agility remain important, regulatory compliance, security and avoiding vendor lock-in are rapidly becoming influencing factors in storage procurement decisions."

According to the analysts, the health care, education and transportation industries are expected to drive purchase increases for communications-related storage arrays in the coming years.

Broad-reaching investment Grand View Research's latest report on the UC market called for a 16.4 percent compound annual growth rate between last year and the end of the decade, bringing the total volume of global investments to roughly $75.8 billion annually in 2020. Although so many firms have already implemented several popular UC tools, the real story is related to the changeover toward cloud-based, UC-as-a-Service solutions that reduce capital expenditures, drive reliability and improve user experiences throughout lines of business.

The researchers argued that efficiency and productivity increases remain the most important factors in provisioning-related decision-making, and that UCaaS has been a bit more promising in these regards than on-premise and other traditional options. Enterprise leaders who have not yet considered making this change should do so soon, as their collaborative performances can be substantially improved as a result, and there will be plenty of opportunities to refine usage over time.

To ensure that companies remain relevant in the coming years, modern UC will be critical.

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