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UC Expo: A Recap from the Show Floor

Last week the best and brightest of the unified communications industry descended on London for UC Expo, the largest unified communications and collaboration event in Europe. The packed two-day event brought together over 5,000 IT and business professionals and 100 specialist suppliers, showcasing the latest in UC technologies designed to make office communication smarter, more efficient, and increasingly collaborative.

For those of you who may have missed it here’s a snapshot of the event:

Day one: the workforce of the future

The workforce has never been so varied. Over the last 50 years, wave upon wave of new workers have entered employment, each one bringing its own set of expectations and attitudes towards technology.

Today, businesses are on the cusp of welcoming another disruptive force into the workplace – the app generation. Having never worked in a time without internet and mobile phones, app generation employees have developed unique workplace demands, requiring both constant connection and the latest communications tech.

To see the contrasts between the old and new workforces, on day one of UC Expo, Fuze brought together four generations of employees on a packed-out keynote panel.

Our very own VP of Product, Michael Affronti was joined onstage by a diverse panel of special guests including two ‘app generation’ teenagers, a working millennial and IT Director James Maunder from the Institute of Directors. During this session, Michael told the audience about Fuze’s recent global study, Breaking Barriers 2020: How CIOs are Shaping the Future of Work and explored how IT leaders hold the key to creating the collaborative workforce of tomorrow.

As our panel highlighted, when it comes to technology in the workplace, people clearly have “consumer grade” expectations – they expect the tools to work as intuitively as their favorite consumer apps. This just goes to show that if businesses want to retain current workers and attract new employees, they need to be prepared to embrace change and meet ever increasing demands for usability.

Later that day, Michael took to the stage once more, this time joined by speakers from Vodafone, Wisework, and Microsoft to discuss the future of work itself. The panel chatted about how enterprise communications might look over the coming years and what businesses need to do to keep up with demand and expectations of the workers who will be using these tools.

Day two: the workplace of tomorrow

On day two, Michael was back on stage with creative technology consultancy – and Fuze customer - ThoughtWorks, to discuss the future of the workplace.

Emma Ridgway, ThoughtWorks’ head of office spaces, explained how the traditional office must be designed around employees, with both physical and virtual workspaces that bring together teams, spark conversation, and create the best ideas.

Having developed and shared insights into both the existing state of work, and the workplace of the future, the Fuze team wrapped up yet another successful year at UC Expo. In the next few weeks we’ll be delving deeper into the themes explored by Fuze at UC Expo – check back for more insights coming soon.

Kris Wood, VP EMEA

Kris Wood, VP EMEA

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