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breaking barriers2020 report cover Get your copy of the global report

The way we work is changing. At the heart of this shift is a growing diversity of views and expectations across the workforce. Employees are demanding consumer-like experiences in the workplace, with greater flexibility on where and how they work. A new generation of tech-savvy employees that has never known a world without a smartphone is also poised to enter the workplace, demanding to work as they want, when they want, using the technologies of their choice.

But the future of work is creating an increasingly complex environment for IT leaders. They must balance the demands of younger generations with those of more experienced workers and navigate the obstacles of mundane operational responsibilities, shrinking budgets, and growing customer expectations.

We surveyed:

IT leaders





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Here’s what we learned


of IT leaders believe that younger employees help drive innovation

Breaking the Mold: Transformation Roadmap 2020

The future of work is upon us. Change is in the air: IT leaders, are you ready?

Nearly 50%

of workers – across all generations – agree they would “like to be more mobile at work.” This figure swells to 70 percent between the ages of 16 and 44.

Are you ready for the future of work? Explore the infographic >

“Our business is moving fast and our embracement of cloud and "…as a Service" across the business ensures we are positioned well to go even faster.”

- John McGregor, CIO, Kronos

“In our organization, many people worry that distributed work might make company culture hard to preserve, but for us the reverse is true, and we see it as an advantage.”

- Andy Yates, IT Business Partner, ThoughtWorks

We Are In Good Company

Leading CIOs are driving change within their organizations.

  • AP
  • AstraZeneca
  • Career Builder
  • UKG
Learn their stories >

Ready to learn more about the UCaaS industry?

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