In today’s economy, the communication challenges between far-flung workers are greater than ever before. Yet project and team collaboration – in other words, enterprise collaboration – is as important as ever, despite the growing physical distance between workers.
Being connected, communicating in a variety of ways, feeling more engaged and productive – that’s what the increasingly dispersed and younger workforce wants. However, for many, enterprise collaboration can be summed up like this: the more collaboration tools you use, the worse the overall collaboration experience.
Employees no longer tolerate work environments constrained by disconnected, disjointed communications tools. They don’t have the time to figure out and tweak the various tools they regularly use, including those for telephony, instant messaging, video conferencing, web collaboration, and content sharing.
Based on their experience with plug-and-play consumer apps, they expect flexible, easy-to-use, high-quality tools that let them focus on their collaboration experiences instead of the technology behind them. And they expect these tools to be seamlessly integrated with the processes they rely on to get their work done.
The mandate for enterprise collaboration is to give connected workers the control to extend their physical office and support ad hoc conversations, meetings, brainstorms and work-share preferences, however and whenever it’s most convenient. Responsive organizations are taking steps to enable the enterprise collaboration that is required to get work done in their environments – and that helps attract and retain today’s talent.
By empowering distributed organizations to ditch the communication silos that limit the quality of employee engagement, enterprises can tap into the true power of remote, mobile, and global communications.
Savvy enterprises are cost-effectively equipping their employees to collaborate easily from any location and any device with cloud-based, unified communications (or Unified Communications as a Service). When collaboration capabilities – including web and video conferencing – converge in the form of unified communications, enterprises can: • Decrease the costs associated with business travel
- • Ensure persistence, content, and context for distributed teams
- • Enable faster communication and overall agility
- • Reduce geographic barriers for teams that need to work on projects or specific business processes
- • More easily engage external constituents, such as business partners and customers
- • Roll out training virtually to employees in multiple locations
Ready to empower your modern workforce to stay connected, productive and collaborative? Request a demo OR Download The Definitive Guide to Unified Communications as a Service.