Are your aging, free, or budget business communication tools letting you down? It’s time to call in the specialists. Fuze is the only enterprise specialist recognized across calling, meetings, and contact center. Our expertise is backed by 15 years of delivering seamless, flexible, and secure enterprise communications that empower organizations to drive employee engagement and superior customer experiences.

Platform Flexibility
Platform
Flexibility

Seamless transition across all communications modalities within your enterprise workflows

Global Delivery of Service
Global Delivery of Service

Full-stack, intelligent cloud architecture deployed with redundancy across the globe and 99.999% availability

World-class Services and Support
World-class Services and Support

Proven success plans through full customer lifecycle: implementation, adoption, support, and success

Tailored Vertical Solutions
Tailored Vertical Solutions

Specialized communications solutions to drive operational efficiency and productivity for your industry

Communications simplified for your people, tailored for your business. Choose the specialist.

What is Fuze?

Fuze is a cloud communications and contact center platform, purpose-built for the enterprise.

Our intuitive, all-in-one platform enables a seamless transition between calling, meeting, chatting, sharing, and managing call queues, powered by the industry-leading cloud voice platform for the enterprise. Fuze modernizes the communications experience and empowers the digital and distributed workforce to communicate anywhere, anytime, and across any device.

Calling

Built on an intelligent, high-definition cloud voice architecture, Fuze powers the highest-quality calling experience that is secure and reliable on a global scale. As a legacy on-premises PBX alternative, it’s enterprise-grade calling that goes beyond voice by seamlessly integrating with video and real-time content sharing. This all takes place right within the calling experience, on any device, with one single carrier network.

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Meetings

Fuze offers enterprise-grade HD audio and video conferencing for meetings with up to 1,000 participants with dynamic screen and content sharing. It’s a consistent collaboration experience across any
device—desktop, mobile, browser, and conference room systems—and
it’s integrated into the way you work with industry-leading presence and calendar integrations for Google and Office365.

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Contact Center

Fuze offers cloud contact center solutions to meet a variety of needs, ranging from basic to extremely complex. From dynamic call routing to the whisper feature for real-time training, Fuze empowers call centers to take unparallelled care of their customers. For voice-only contact centers, we offer natively-built Fuze Contact Center and for more complex, omni-channel requirements, we leverage our partnerships with Five9 and NICE+inContact.

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