Back to the Flex Summit site Flex Summit 2019

Thanks for a great event! Catch up on the keynote and session videos below.

  • Highlight-Flex

    HIGHLIGHTS

  • Fuze - Future of Work

    welcome and opening remarks

    Brian Kardon | Fuze

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  • Fuze - Future of Work

    how flexible work is transforming global communities

    how flexible work is transforming global communities

    Dr Alaa Murabit | United Nations

    For many of us, flexible work is viewed as a necessity. We may choose to work from home one day or leave the office early so we can take care of other responsibilities. We live in communities where WiFi is as available as running water, but this isn’t always the case. In this keynote, Dr. Murabit will provide a global view of flexible work and how leaders can use the benefits of flexible work to transform entire communities. She’ll cover the daily and economic challenges of flexible work; how it impacts socio-economic divides; and provide a blueprint for future opportunities that attendees can take on to push flexwork forward.

    Dr Alaa Murabit | United Nations

  • Fuze - Future of Work

    the art of leading distributed teams

    the art of leading distributed teams

    Ryan Merkley | Creative Commons

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    What does it take to make distributed teams work? It takes more than just a Slack account and a webcam to reap the benefits. In fact, it’s hard work and many organizations struggle and fail. It requires new management skills and approaches to have good meetings, get good outcomes from staff and teams. It also requires different approaches for hiring, motivating, and rewarding staff, and different ways of structuring your digital office and culture. To operate in a new world of business that is both global and fully-digital, we’ll need new technologies, new techniques, and new ways of thinking. While the advantages of distributed work are enormous, if we fail to work differently in this new virtual office, we’ll fail to meet our goals. From world-class international events, to international non-profits and collective movements, Ryan Merkley has led teams across countries and cultures. We’ll explore some of the tools and skills he’s learned along the way.

    Ryan Merkley | Creative Commons

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  • what the solo phenomenon reveals about the future of management

    what the solo phenomenon reveals about the future of management

    what the solo phenomenon reveals about the future of management

    Michael Hopkins | The Solo Project

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    Change comes first at the edges. In just the last couple decades, technology has gradually enabled us to work from almost anywhere, on almost anything, with almost anyone.

    That revolution has prompted another one: a transition from the traditional, employer-based economy to an emerging economy of independents—call them “soloists”—who design their own work, create their own jobs, and are reinventing the workplace as we know it. By 2025, soloists will amount to half of the American workforce. But long before they were plentiful, soloists were something else: the pioneers of flexible work. What does their experience teach us about managing in this new world of work?

    What can we learn from the organizations that have benefitted from skillfully collaborating with them? What secrets do soloists—the original virtual, mobile, remote workers—have to tell us about how to make flexible work work?

    Michael Hopkins | The Solo Project

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  • 5g’s uncharted possibilities for the workforce

    5g’s uncharted possibilities for the workforce

    5g’s uncharted possibilities for the workforce

    Taher Behbehani | Samsung Electronics America

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    The face of business has drastically transformed over the last few decades. Shifts in the tools, how and where we work have upended deeply entrenched ideas of how businesses can and should be structured. And the rate of change will only increase. Networks continue to speed up, laying the pipes for more AI, IoT, data analytics, robotics, augmented and virtual reality applications. In this session, Taher Behbehani explores how the step-change that 5G brings will impact work, the workspace and business.

    Taher Behbehani | Samsung Electronics America

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  • how ai is augmenting the workforce

    how ai is augmenting the workforce

    how ai is augmenting the workforce

    Tom Cheesewright | Book of the Future, Charu Sharma | NextPlay.ai, Elias Torres | Drift, Dr. Skyler Place | Cogito

    The way we work is changing and it’s no surprise that AI is playing a major role. According to Gartner, the deployment of AI has tripled in the past year. If you haven’t thought about using AI throughout your organization, it is very likely that your competitors already have. This panel discussion will bring together leaders from three different companies that are using AI to shape productivity and engagement across the workforce.

    Tom Cheesewright | Book of the Future, Charu Sharma | NextPlay.ai, Elias Torres | Drift, Dr. Skyler Place | Cogito

  • breaking the barriers to flexible work

    breaking the barriers to flexible work

    breaking the barriers to flexible work

    Megan Burns | Experience Enterprises, Gaylan Sankey | ServiceNow, Meaghan Williams | HubSpot, and Jenny Ahn | Deloitte

    In a recent survey, 89% of workers stated that flexible work should be how we work, not a benefit. For companies that were founded in the digital age, flexibility may be a no brainer, but this isn’t the case for every company. To be successful, overall company culture, norms, and values will need a shift in thinking. What’s more, perceptions around customer experience, management styles, productivity, training, etc. all create additional complexity that business leaders will need to think through. In this panel, we’ll hear from HR and business leaders who have gone through the process of bringing more flexibility to the workplace. They’ll share insights on overcoming the challenges to flexible working, discuss the necessary changes that need to happen to policies, and offer guidance on building a business case for flexible work at your company.

    Megan Burns | Experience Enterprises, Gaylan Sankey | ServiceNow, Meaghan Williams | HubSpot, and Jenny Ahn | Deloitte

  • pedestrian robots: a new mobility ecology

    pedestrian robots: a new mobility ecology

    pedestrian robots: a new mobility ecology

    Rossitza Kotelova | Piaggio Fast

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    Piaggio Fast Forward is carving out a brand new category of robotics: technology that aims to support and enhance human experiences. As we look to the future of the live/work movement and everyday life evolves into flexible work schedules, the lines begin to blur between indoor and outdoor, work and home, shop and dine, and so on. Rossitza Kotelova will discuss how PFF taps into some of today’s most prominent lifestyle trends, both at work and in play. We are prioritizing physical wellness, mindfulness in spite of technology, seeking fulfillment through engaging experiences, and the desire for -- live, work, play, shop, dine -- environments. We are making the journey the best part of the day.

    Rossitza Kotelova | Piaggio Fast

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  • collaboration tech and trends to support flexible work

    collaboration tech and trends to support flexible work

    collaboration tech and trends to support flexible work

    Michael Hopkins | The Solo Project, Eric Hanson | Fuze, Martin Bodley | Bose, and Justin Pirie | Twilio

    Collaboration technologies have undoubtedly played a role in the evolution of the workplace. After all, it’s these tools and platforms that allows us to better communicate with our colleagues, customers, teams, and prospects from afar. The definition of a team has shifted from one that resides in the four walls of an office to one that is distributed across locations and a blended mix of freelancers and full-time workers. This panel will provide a deeper understanding of what collaboration tech can bring to your organization, different approaches to key collaboration challenges, criteria to help in your decision-making process, and what future trends will continue to shape the way work gets done across your organization.

    Michael Hopkins | The Solo Project, Eric Hanson | Fuze, Martin Bodley | Bose, and Justin Pirie | Twilio

  • trust and security in a virtual world

    trust and security in a virtual world

    trust and security in a virtual world

    Jim Lundy | Aragon Research and Pavel Murnikov | Activision Blizzard

    As more of the workforce becomes distributed, the complexity around building trust and ensuring security in an organization multiplies. DDoS attacks, social engineering, simple scripting, and deep hackery have the potential to prevent any company from conducting business as usual. This discussion will focus on how IT leaders can build environments that foster trust for remote teams and challenges that can pop up along the way.

    Jim Lundy | Aragon Research and Pavel Murnikov | Activision Blizzard

  • empathy @ work: the essential soft skill for effective leaders and
                                    teams

    empathy @ work: the essential soft skill for effective leaders and teams

    empathy @ work: the essential soft skill for effective leaders and teams

    Sophie Wade | Flexcel Networks

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    Now more than ever, individual workers and teams need to be more responsive, adaptable, and productive. With the rise of distributed and blended teams, it is more complicated to collaborate and be well-managed. To remain competitive in the new environments, new skills and approaches enable executives and teams to work together and perform at higher levels.

    Soft skills are rising in importance--with empathy at the core--allowing workers to build strong relationships, connect better, and interact and collaborate more effectively--across hierarchy levels, generations and locations. Referencing neuroscience and behavioral psychology, Sophie will explore and explain empathy using specific examples, recommend ways to understand coworkers’ emotions, and how to practice and measure empathy to improve leadership, engagement, collaboration, and productivity.

    Sophie Wade | Flexcel Networks

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  • a closer look at ava robotics

    a closer look at ava robotics

    a closer look at ava robotics

    Marcio Macedo | Ava Robotics

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    Ava Robotics, a spin-off of iRobot, develops advanced telepresence robots that allow remote colleagues or experts to visit and collaborate anywhere at your site. Ava telepresence robots autonomously get to where the user wants to be, and allow the remote user to safely move around the facility during the visit. In this session, Ava co-founder Marcio Macedo will demonstrate Ava in a live session and will discuss use cases at the most innovative customers deployments.

    Marcio Macedo | Ava Robotics

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  • Future of work in 2040

    future of work in 2040

    future of work in 2040

    Elizabeth Kiehner | IBM

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    As we look to the future, we know that technology will persistently shape and augment our work lives. Employees will continue to demand a work experience that is consistent with their daily consumer experience. New ways of working across distributed teams will be the norm. But what will work look like in 2040? What will digital disruption enable and how will it force organizations to change? And how do business leaders avoid friction between what’s current and what’s new?

    In this session, Liz will explain the leadership maturity needed to design and support new ways of working flexibly and with agility and visibility to performance. Within this digital culture, understand how AI will impact organizational design and HR, and glean the principals needed to create work experiences.

    Elizabeth Kiehner | IBM

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