What do we mean by “the Future of Work?”
The future of work is creating an increasingly complex environment for business leaders across the globe. They must balance the demands of the incoming workforce with those of more experienced employees and navigate the obstacles of operational responsibilities, modest budgets, and rising expectations of customers and employees.
Our Research on the Future of Work
of workers do not believe they need to be in an office to be productive
believe they would be more productive working from home
of those surveyed ages 16-44 want to be more mobile at work
use smartphones for work daily
use tablet minimum 3x/week
The CIO’s Perspective
Watch the video to get an overview of the research or read the report here >
Connecting the Digital Workforce
of CIOs feel pressured to cut IT department costs
of CIOs think shadow IT is weakening security
of IT leaders say hesitency to retire legacy apps is due to business processes they represent
of the apps workers use are not provided by IT
of CIOs say security concerns are stopping them from adopting new technologies that employees want
of IT leaders want to reduce the number of applications in their company
Nearly half of the workforce today is comprised of millennials. What’s more, 2.5 billion millennials will be in the workforce by 2020. In part, this influx is changing the way work gets done. According to our research, 77 percent of current workers believe that young people will help refresh approaches to technology. Already we are seeing the trend towards what is familiar. 40 percent of current workers use their smartphones at work on a daily basis. Teens 15-18 also named their personal smartphones as the #1 device they’ll use at work.
Research is showing that the remote work trend cannot be stopped. In our own study, Breaking Barriers 2020, 83 percent of workers said they don’t need to be in an office to be productive. What’s more, a Gallup poll that found 43 percent of Americans did some or all of their work from home in 2016, up from 39 percent in 2012. We predict that remote work will continue to be a part of the future of work. In order for companies to continue attracting and retaining top talent, they must have flexible work policies.
But how can organizations successfully implement remote work policies? These three principles are critical to keep in mind.
Companies must hire the right people for the job if planning to go HQ-free: self-starters are essential. Sometimes, that can be an arduous process, but getting talent right is a big part of the equation for embracing new models of work. But it doesn’t end there: to keep remote workers motivated, clear expectations must be set by the company to allow them to continue to march toward a shared goal. Once this foundation has been laid, an individual can, as the article states, “choose their own adventure.” When performance and incentives are tied to goals created by individual employees (“determining the right floor and not restricting the ceiling”), remote workers have stronger buy-in and clear objectives drive outcomes. This degree of autonomy helps reinforce the benefit of remote work. This brings us to the next principle
Remote work is attractive because it provides the freedom for work to fit into other aspects of life. Inside and outside of the office, companies who embrace remote work policies must also sign on to a workplace culture that encourages investments in other areas. Take the kids to practice, train for a marathon, have an extended lunch – and get your work done around those other responsibilities and interests. Celebrate this schedule fluidity: it’s what makes remote work so appealing for many job candidates today.
While remote work is all about choice, not everything can or should be up to individual employees. Having no physical office space requires a belief in decentralization of resources, but certain structural elements are needed for business to run smoothly. And, while consultants do a great deal of individual work, communication is essential. Consider creating a standard IT package to bind your remote teams together. Technology provides the access to one another across geographic distance while also providing the means to help workers realize all the perks of remote work without feeling disconnected. When technology systems support rather than contradict the freedoms associated with this benefit, more can get done on employees’ terms: wherever and whenever.
of workers – across all generations – agree they would “like to be more mobile at work.” This figure swells to 70 percent between the ages of 16 and 44.
The workplace is changing, and with this we need to change the way we communicate.
With the right technology, the world can be your office, but there are a few critical steps.
For more information, view our infographic on how remote work is redefining the office.
See How our Customers are Driving a Digital Workforce Transformation
Making Communications and Collaboration part of the new Work Experience
To succeed, modern enterprises must focus on a holistic approach to real-time collaboration. In this video from Aragon Research, learn about how to streamline the workplace with a unified approach to voice, video, and messaging.