Fuze Plans
Mix and match plans to get the full Fuze experience tailored to regional or global needs
Meetingsuser/mo |
Callinguser/mo |
Prouser/mo |
Internationaluser/mo |
Unlimited Globaluser/mo |
|
|---|---|---|---|---|---|
| 1 DID | |||||
| Unlimited internal & incoming calls | |||||
| Metered outbound calling | |||||
| Unlimited outbound calling |
National
|
National
|
International
|
Global
|
|
| PBX features (call forwarding, call transfer, etc.) | |||||
| Voicemail management | |||||
| Fuze Desktop for Windows and Mac | |||||
| Fuze Mobile for iOS and Android | |||||
| Fuze Web | |||||
| 1:1 video calling | |||||
| 1:1 desktop sharing | |||||
| Presence | |||||
| Video conferencing with HD audio |
Up to 1000 participants
|
Up to 10 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
| Share desktop content, whiteboard, and take meeting notes in a Fuze Meeting | |||||
| Meeting recordings | |||||
| Calendar integrations | |||||
| 1:1 & team messaging | |||||
| Invite Fuze Guests to meet & message | |||||
| Salesforce integration | |||||
| Enterprise APIs and security | |||||
| Detailed usage data and analytics | |||||
| Self-service administration | |||||
| Award-winning implementation, adoption, support, and success services |
Available as Add-Ons
Fuze Contact Center
Users with a Fuze Contact Center* license can access Fuze Contact Center directly from their Fuze Desktop applications, and can be configured as either agents or supervisors. For standalone Fuze Contact Center pricing, please click here.
Agent |
Supervisor |
|
|---|---|---|
| Participate in call queues | ||
| Login/out of queues via short codes from desktop phone | ||
| View real-time queue and personal statistics | ||
| Login/out of individual queues or all queues simultaneously | ||
| Pause/resume with reason codes for individual queues or all queues simultaneously | ||
| Access to view all queues managed | ||
| View real-time queue and agent information | ||
| Manage agent status- login/out, pause/resume, and queue priority | ||
| Transfer or cherry pick calls from the queue | ||
| Listen, whisper, and join on agent calls |
Fuze Rooms
Extend the power of cloud communications to conference rooms and meeting spaces of all sizes. Enjoy the same user interface, features, and functionality of a Fuze Meeting, with added functionality:
- Extend the display of a Fuze Meeting onto dual monitors to display meeting content on one screen and video streams on the other
- Assign a DID to the room to make a receive phone calls
- Start a meeting by entering the Meeting ID on the touch tablet, initiating an ad hoc meeting, or launch the meeting from your desktop or mobile device