Fuze Plans
Mix and match plans to get the full Fuze experience tailored to regional or global needs
Meetingsuser/mo |
Callinguser/mo |
Prouser/mo |
Internationaluser/mo |
Unlimited Globaluser/mo |
|
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1 DID | |||||
Unlimited internal & incoming calls | |||||
Metered outbound calling | |||||
Unlimited outbound calling |
National
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National
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International
|
Global
|
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PBX features (call forwarding, call transfer, etc.) | |||||
Voicemail management | |||||
Fuze Desktop for Windows and Mac | |||||
Fuze Mobile for iOS and Android | |||||
Fuze Web | |||||
1:1 video calling | |||||
1:1 desktop sharing | |||||
Presence | |||||
Video conferencing with HD audio |
Up to 1000 participants
|
Up to 10 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
Share desktop content, whiteboard, and take meeting notes in a Fuze Meeting | |||||
Meeting recordings | |||||
Calendar integrations | |||||
1:1 & team messaging | |||||
Invite Fuze Guests to meet & message | |||||
Salesforce integration | |||||
Enterprise APIs and security | |||||
Detailed usage data and analytics | |||||
Self-service administration | |||||
Award-winning implementation, adoption, support, and success services |
Available as Add-Ons







Fuze Contact Center
Users with a Fuze Contact Center* license can access Fuze Contact Center directly from their Fuze Desktop applications, and can be configured as either agents or supervisors.
Agent |
Supervisor |
|
---|---|---|
Participate in call queues | ||
Login/out of queues via short codes from desktop phone | ||
View real-time queue and personal statistics | ||
Login/out of individual queues or all queues simultaneously | ||
Pause/resume with reason codes for individual queues or all queues simultaneously | ||
Access to view all queues managed | ||
View real-time queue and agent information | ||
Manage agent status- login/out, pause/resume, and queue priority | ||
Transfer or cherry pick calls from the queue | ||
Listen, whisper, and join on agent calls |
Fuze Rooms
Extend the power of cloud communications to conference rooms and meeting spaces of all sizes. Enjoy the same user interface, features, and functionality of a Fuze Meeting, with added functionality:
- Extend the display of a Fuze Meeting onto dual monitors to display meeting content on one screen and video streams on the other
- Assign a DID to the room to make a receive phone calls
- Start a meeting by entering the Meeting ID on the touch tablet, initiating an ad hoc meeting, or launch the meeting from your desktop or mobile device