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Fuze Plans

Mix and match plans to get the full Fuze experience tailored to regional or global needs

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Unlimited Global
Unlimited internal & incoming calls
Metered outbound calling
Unlimited outbound calling
PBX features (call forwarding, call transfer, etc.)
Voicemail management
Fuze Desktop for Windows and Mac
Fuze Mobile for iOS and Android
Fuze Web
1:1 video calling
1:1 desktop sharing
Video conferencing with HD audio
Up to 1000 participants
Up to 10 participants
Up to 1000 participants
Up to 1000 participants
Up to 1000 participants
Share desktop content, whiteboard, and take meeting notes in a Fuze Meeting
Meeting recordings
Calendar integrations
1:1 & team messaging
Invite Fuze Guests to meet & message
Salesforce integration
Enterprise APIs and security
Detailed usage data and analytics
Self-service administration
Award-winning implementation, adoption, support, and success services
Available as Add-Ons
Fuze Contact Center*
Fuze Rooms**
Fuze Rooms outbound calling
Additional DID number
Call recording
SMS/MMS (North America only)
Fuze Contact Center

Users with a Fuze Contact Center* license can access Fuze Contact Center directly from their Fuze Desktop applications, and can be configured as either agents or supervisors. For standalone Fuze Contact Center pricing, please click here.

Participate in call queues
Login/out of queues via short codes from desktop phone
View real-time queue and personal statistics
Login/out of individual queues or all queues simultaneously
Pause/resume with reason codes for individual queues or all queues simultaneously
Access to view all queues managed
View real-time queue and agent information
Manage agent status- login/out, pause/resume, and queue priority
Transfer or cherry pick calls from the queue
Listen, whisper, and join on agent calls
Fuze Rooms

Extend the power of cloud communications to conference rooms and meeting spaces of all sizes. Enjoy the same user interface, features, and functionality of a Fuze Meeting, with added functionality:

  • Extend the display of a Fuze Meeting onto dual monitors to display meeting content on one screen and video streams on the other
  • Assign a DID to the room to make a receive phone calls
  • Start a meeting by entering the Meeting ID on the touch tablet, initiating an ad hoc meeting, or launch the meeting from your desktop or mobile device
Customers are eligible for 1 Fuze Rooms license** per 30 users.