Fuze Plans
Mix and match plans to get the full Fuze experience tailored to regional or global needs
Meetingsuser/mo |
Callinguser/mo |
Prouser/mo |
Internationaluser/mo |
Unlimited Globaluser/mo |
|
|---|---|---|---|---|---|
| 1 DID | |||||
| Unlimited internal & incoming calls | |||||
| Metered outbound calling | |||||
| Unlimited outbound calling |
National
|
National
|
International
|
Global
|
|
| PBX features (call forwarding, call transfer, etc.) | |||||
| Voicemail management | |||||
| Fuze Desktop for Windows and Mac | |||||
| Fuze Mobile for iOS and Android | |||||
| Fuze Web | |||||
| 1:1 video calling | |||||
| 1:1 desktop sharing | |||||
| Presence | |||||
| Video conferencing with HD audio |
Up to 1000 participants
|
Up to 10 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
Up to 1000 participants
|
| Share desktop content, whiteboard, and take meeting notes in a Fuze Meeting | |||||
| Meeting recordings | |||||
| Calendar integrations | |||||
| 1:1 & team messaging | |||||
| Invite Fuze Guests to meet & message | |||||
| Salesforce integration | |||||
| Enterprise APIs and security | |||||
| Detailed usage data and analytics | |||||
| Self-service administration | |||||
| Award-winning implementation, adoption, support, and success services |
Available as Add-Ons
Fuze Contact Center
Users with a Fuze Contact Center* license can access Fuze Contact Center directly from their Fuze Desktop applications, and can be configured as either agents or supervisors.
Agent |
Supervisor |
|
|---|---|---|
| Participate in call queues | ||
| Login/out of queues via short codes from desktop phone | ||
| View real-time queue and personal statistics | ||
| Login/out of individual queues or all queues simultaneously | ||
| Pause/resume with reason codes for individual queues or all queues simultaneously | ||
| Access to view all queues managed | ||
| View real-time queue and agent information | ||
| Manage agent status- login/out, pause/resume, and queue priority | ||
| Transfer or cherry pick calls from the queue | ||
| Listen, whisper, and join on agent calls |
Fuze Rooms
Extend the power of cloud communications to conference rooms and meeting spaces of all sizes. Enjoy the same user interface, features, and functionality of a Fuze Meeting, with added functionality:
- Extend the display of a Fuze Meeting onto dual monitors to display meeting content on one screen and video streams on the other
- Assign a DID to the room to make a receive phone calls
- Start a meeting by entering the Meeting ID on the touch tablet, initiating an ad hoc meeting, or launch the meeting from your desktop or mobile device