Fuze for Your Industry
Specialized communications solutions to drive operational efficiency and productivity for companies that produce, distribute, and sell products and services.
At Fuze, we deliver tailored solutions for industry-specific verticals. Developed with the expertise and knowledge gained supporting enterprise customers in various industries, these solutions are designed to meet the specific needs and requirements of companies in industries like manufacturing, retail, and professional services. Fuze goes one step further by offering curated services based upon physical deployment characteristics specific to the industries with proven methodologies for warehouse, factories, retail stores, etc. Fuze embeds its capabilities into critical workstreams, introducing specialized features and delivering customized services unique to each industry segment.
Building on experience deploying and partnering with large global enterprises, such as FLSmidth, SAS International, and more, Fuze for Manufacturing provides organizations with a reliable, centralized, and modern cloud communications platform to increase worker efficiency regardless of location, an integrated contact center to enhance customer support and field services, and emergency service tools to ensure the safety of employees. Fuze works hand-in-hand with manufacturing customers to plan, design, and deploy unified communications solutions for corporate and regional offices with specific care towards the unique requirements of warehouses, factories, and production facilities.Learn More
The retail industry is going through a digital transformation––while brick and mortar locations are beginning to reopen, the majority of the shopping experience is now done online by consumers. The move to e-commerce is prompting many retailers to look for retail communications solutions that unify their workflows, creating a streamlined experience for everyone across the organization.
With cloud-based communications solutions like Fuze, store managers can easily interact with employees in corporate and regional offices using a single platform and easy-to-use apps and phones. Retailers can quickly scale and open new stores and locations and set up new users in minutes, as well as deploy specific mobile solutions tailored to the store’s buying and selling behavior; for example, setting up a model where shoppers buy online and pick up in the store. Finally, employees can provide excellent customer service within the contact center, as call flows are streamlined for both stores and corporate call centers.Learn More
Don’t See Your Industry Listed? View Our Customers PageSee All Industries
We use Fuze across the entire organization. Our business is based around using our phones and we need a strong and reliable provider to make sure our phones are always up and running. Fuze not only makes using their service easy to use but it also helps make the support and setup easier for me on the back end.David Scalise Senior Technical Support Analyst, Planet Pharma
Being able to move away from the legacy PBX days of maintaining multiple phone extension lists for each site, and utilizing a single company directory for all communication needs has been great.Jason Montville Director of Technology, Spectrum Health Systems, Inc.
Well suited to agile enterprises who have adopted a cloud first strategy. It addressed a reliability issue predominantly but has also given us a full collaborative platform to change the way we work as a business.James Greene Group IT Manager, SAS International
We use Fuze for our whole organization. It is well suited for organizations that do not want to be in the phone business. If you are looking for a phone system that does not require you to be a phone expert, or support a phone system, this is it.James Gusmeri VP of IT, Lexitas