Fuze, the leading cloud-based communications platform provider for the modern global enterprise, today announced its ranking as a Leader for the second consecutive year in the Aragon Research Globe™ for Unified Communications and Collaboration, report.


The Aragon Research Globe™ for Unified Communications and Collaboration is a market evaluation tool that graphically depicts the market and measures vendors on their ability to deliver cloud communications and rich internal and external collaboration across chat, audio, video, content, and mobile. Aragon Research completed a rigorous analysis of each vendor using three dimensions––strategy, performance, and reach––to evaluate 15 major providers and segment into four sectors. To be named a “Leader,” companies must demonstrate comprehensive strategies that align with industry direction and market demand, and effectively perform against those strategies.


“Work is no longer a place you go. As the modern mobile workforce becomes increasingly influenced by our digital world, one thing is certain––transformation and change are inevitable,” said Colin Doherty, CEO, Fuze. “This evolution has made it critical for enterprises to look for tools that drive productivity and foster collaboration within their teams regardless of location. It’s a great honor to be recognized once again as a leader in the unified communications and collaboration field by Aragon Research, as it fuels our commitment to innovation, and pushes us to test the limits as we look for new ways to enable employees to work better.”


In the report, lead analyst Jim Lundy credits Fuze’s success among medium and large enterprises to the seamless experience provided to mobile and desktop users by its native cloud platform. “In the last year, Fuze has continued to push the envelope on ease of use, while also expanding its video conferencing capabilities,” said Lundy. “As cloud telephony converges with web, video, and chat based collaboration, Fuze offers a complete collaboration experience that includes business voice, persistent chat, presence, and content sharing in a single app for distributed teams.”


Fuze is a global UCaaS platform that powers productivity and delivers insights across enterprises with a modern cloud-based voice, video, and messaging solution for business communications. The interface transforms how people interact in the workplace and provides a reliable, scalable, and secure solution to avoid confusing and disconnected experiences, such as switching back and forth between applications. Fuze delivers the highest common denominator for reducing the friction typically associated with connected workers separated by role, location, or demographic. The Fuze platform provides an inclusive experience, which supports an individual’s work preferences from traditional calling, group video in conference rooms, and chat, to richer mobile experiences.


This is the second year in a row that the company was recognized as a Leader in Aragon’s Unified Communications and Collaboration Globe.* Additionally, the company has been recognized several times by Aragon Research including:

  • Recipient of “Very Favorable” or “Favorable” ratings in all three major categories––Product Offerings, Corporate Viability, and Go-To-Market approach––in Aragon Research’s Vendor Power Rating** 2018 Report
  • Leader recognition in the Aragon Research Globe™ Web and Video Conferencing*** 2017 Report
  • Hot Vendor for Unified Communications and Collaboration**** 2016 Report


To get access to the full Aragon Research Globe™ for Unified Communications and Collaboration 2018 report courtesy of Fuze, click here.


*“The Aragon Research Globe™ for Unified Communications and Collaboration, 2017,” Jim Lundy, February 2017.

**Aragon Research Vendor Power Rating, Jim Lundy, February 2018

***“The Aragon Research Globe™ for Web and Video Conferencing, 2017,” Jim Lundy, December 2017.

****“Hot Vendors in Unified Communications and Collaboration, 2016,” Jim Lundy, July 2016.


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About Fuze

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Cambridge, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Madrid, Copenhagen, and Sydney. For more information, visit www.fuze.com.