Fuze, the leading cloud-based communications platform provider for the modern global enterprise, today announced the expansion of its global partner program to include the option for select partners to resell its solution, a significant expansion from the previous referral model. The initiative, which forms an integral part of the company’s international growth strategy, rewards partners who collaborate with Fuze and help extend the company’s reach in key territories, including: North America; UK and Europe; Australia; New Zealand; and Africa. Fuze is also piloting professional services and support partner engagement models with additional program components to roll out in 2018.


“Unified communications and collaboration stands as the next hyper-growth market opportunity for the channel; we are excited to launch this expanded partnership program as a core element of Fuze’s business growth strategy,” said Chris Doggett, Chief Sales Officer, Fuze. “We have expanded the program to enable value-added resellers, solution providers, and IT/communications solution consultants to offer Fuze’s market-leading communications platform to their customers and prospects and grow their business.


As part of the expanded program, partners will be fully supported by Fuze at all stages of the sales process and will receive recurring commissions or discounts upon customer activation depending on the preferred engagement model. The flexible program terms allow partners to choose their own levels of involvement across the Fuze sales process, whether it is collaborating on customer acquisitions from start to finish, or simply offering an initial recommendation. Fuze also provides ongoing sales and technical support to partners as part of the expanded program.


Additional program benefits include:

  • Attractive commissions/discounts for recurring and non-recurring fees
  • Sales certification program available through online training
  • Business planning leveraging proposal-based Market Development Funds (MDF)
  • Sales incentives and back-end rebates
  • Sales tools, including Not for Resale (NFR) and use of a network diagnostic tool


As partners become more successful with Fuze, the benefits increase as they move to higher tiers.


The new partner portal also offers partners a simplified deal registration process, allowing them to easily book deals and enhance visibility into their overall business with Fuze. Partners enjoy access to a broader content library, including campaigns, eBooks, and product and sales documentation, to effectively leverage the Fuze partnership.


Michael Robinson, Portfolio Practice Director at Logicalis, an international IT solutions and managed services provider and existing Fuze partner in the UK, added: “With Fuze, Logicalis UK saw the potential for a true partnership, benefitting our new and existing customers by accelerating their adoption of a digital workplace, as part of their broader digital transformation journey. Logicalis’ long history integrating unified communications environments meant we recognized the strength of the Fuze platform, straightforward integration, rapid deployment, and ease of adoption. Logicalis’ Assurance Services then complements Fuze in ensuring high availability of customer infrastructure enabling a great user experience. Demand for UCaaS continues to grow and our partnership with Fuze allows Logicalis UK to rapidly help organizations realize the benefits of a cloud-based unified communications solution.”


“SHI's customers have benefited significantly through our partnership with Fuze,” said Brian Fritts, Manager of Unified Communications and Collaboration at SHI International Corp. “Through close collaboration of our sales teams and outstanding pre-sales and post-sales support, Fuze has helped SHI provide our customers with a world-class business communication platform.”


Through 2018, the Fuze Global Partner Program will offer attractive incentives to reward partners for the new business introduced within the enterprise segment on a regular basis.


Companies interested in joining or learning about the Fuze Global Partner Program can visit: www.fuze.com/partners.


About Fuze

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Madrid, Paris, Munich, Zurich, Madrid, Copenhagen and Sydney. For more information, visit www.fuze.com.