Cloud Rises Above On-Prem in the Comunications Battle
Have you moved your business communications to the cloud yet?
Cloud communications isn’t on the drawing board anymore. It’s happening. With a change like this, there are a dazzling array of solution options. You’ve seen your CRM, ERP, customer service, and ITSM systems all make the move to the cloud. It’s time for your business communications to do the same. Maybe all you need is a tool that simply works or a platform that makes your job easier and, ultimately, your team more efficient. Here are five key questions to ask any potential UCaaS provider before making a decision that will affect your business each and every day.
Are you ready for the move to the cloud?
CIOs and heads of IT in most organizations face competing priorities—reducing costs and improving productivity while maintaining the security of all IT systems. IDC estimates that 40 percent of all tech spending will be devoted to digital transformation, with the direction and sense of urgency coming from a company’s leadership team. TechPro Research shows a drastic increase in the number of companies that have a digital transformation strategy—from 53 percent to 70 percent over the course of two years. That number is sure to keep rising. Research from Altimeter shows that CIOs edge out CEOs (28 percent to 23 percent) as sponsors of digital transformations. Either way, it’s clear that this change is being led from the top-down.
What can cloud communications deliver?
The move to the cloud should be an easy one to justify with all of the advantages it offers. Here is a summary of the benefits you should expect with a cloud solution vs. on-premises.
Cost Savings
- No upfront hardware costs required
- Lease options for equipment and professional services
- Predictable monthly billing
- Pay-as-you-grow features and functionality
- Integrations with existing software subscriptions
Increased Productivity
- Swift and scalable deployment
- Desktop/mobile video and voice collaboration
- Integrates easily with other cloud solutions
- Eliminates redundant software costs, with video conferencing and telephony in one bill
Simpler Management
- Ability to optimize depending on organization
- Simpler user control and management
- Ability to focus IT on strategic priorities
Uptime and World-Class Security
- Active-active structure guarantees uptime
- Out-of-the-box disaster recovery
- Global data centers ensure uptime despite natural disasters
- World-class security baked into all of our solutions
Global Service
- Global data centers for service all over the globe
- Control international calling within the customer portal
- Local calling experiences around the globe
Ease of Use
- Available wherever your employees are
- Simple training
- Interfaces and usability just like consumer technologies
Cloud vs. on-premises solutions
Today’s workforce is constantly on the go and requires flexibility and mobility. They’re no longer tied to their desks or company computers. They could be working in a coffee shop, a home office, or on an airplane. To keep up, your business processes and tools must be flexible, agile, secure, scalable, affordable, and predictable. Traditional on-premises phone and IP PBX systems are no exception. See how the cloud stacks up against on-premises options.
Cloud-based Solutions | On-premises Solutions | |
---|---|---|
Cloud | ||
Built-in Security | ||
IM/Presence | ||
PBX Replacement | ||
SMS | ||
Voice: 1 to 1 | ||
Voice: 1 to many | ||
Performance Analytics | ||
Web Collaboration | ||
Disaster Recovery | ||
Mobile Client | ||
PCI Compliance | ||
Softphone | ||
API Integration | ||
Professional Services | ||
Self Service | ||
Contact Center | ||
Ent IVR/ACD | ||
Multi-Modal Support |
Fuze removes the stumbling blocks of traditional, on-premises solutions. We’ve added convenient innovations that make your workday easier. Whether at a desk or traveling, your users will have a modern, seamless communications experience that places calling, meeting, chatting, and sharing on a single unified, award-winning, pure cloud platform.
Benefits Fuze customers have realized:



Our intuitive unified communications and contact center platform enables seamless transition between calling, meeting, chatting, and sharing powered by the industry-leading cloud voice for the enterprise. Fuze empowers the digital and distributed workforce to communicate anywhere, anytime, and across any device.
Ready to see more? Check out Fuze in action