Enterprise Cloud PBX Phone System
Move beyond the limitations of a traditional business phone system
Modern business communications require more than just a dial tone. Leading organizations are looking for solutions that drive business agility while attracting and retaining talent. Fuze gives users the flexibility to move beyond the limitations of legacy systems, delivering an innovative cloud-based business phone system — experience with video and screen share directly within a Fuze call.
Calling redefined
Fuze Calling provides typical PBX features like assisted and blind transfers while unlocking a visual calling experience with video calling and screen share to enable richer communication.
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A localized experience
Fuze’s cloud phone service securely delivers localized services in over 110 countries, acting as a single consolidated voice carrier for multinational and distributed organizations with full-time services and support staff in North America, EMEA, and APAC.
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Built for how you work
The software-powered calling experience is available on Windows, OS X, web, and mobile, and integrates into your day-to-day workflows by connecting with apps such as Salesforce, Bullhorn, Zendesk, Google Calendar & contacts, Microsoft Outlook, and more.
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gets done in Fuze
Fuze Calling Features
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PBX Features
From your deskphone or softphone, use all standard phone features such as call transfer, conferencing, parking, call recording, voicemail, etc. Our cloud phone systems are intuitive to use.
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Team Messaging
Connect groups of coworkers and external parties quickly and easily with 1:1 and group messaging.
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Content Sharing
Send images, documents, and links, or keep track of next steps and to-do’s in the group’s shared notes.
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Presence
Let your colleagues know when you’re available based on your Fuze call and meeting activity and your Google or Microsoft Outlook calendar events.
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Fuze Data
Get a centralized view and trend analysis of your cloud-based phone systems’ calling data, as well as meeting and messaging data to give a unique perspective for technology and business leaders.
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Fuze Data REST APIs
Leverage communications data from the Fuze platform to fuel AI and ML use cases such as conversational intelligence.
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Devices
Fuze partners with leading enterprise IP phones from Poly and Yealink to provide users with a rich audio experience for every desk, call center, lobby, meeting space, or while on the move.
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Connectivity
Connect your sites to Fuze with over-the-top, enhanced OTT, private connectivity, or SD-WAN, and monitor the connectivity of your sites and the Fuze platform with Fuze Real-time Network Monitoring. Our cloud-based office phone system helps you stay connected easily with colleagues around the world.
Integrations
Fuze Services
Prepare your platform for the people, and the people for the platformDeploying in the enterprise isn’t always easy. There are several elements that can introduce risk into your Fuze implementation, whether it’s your technical environment, tight timelines, internal sourcing, and change management with your users. With over 10 years of enterprise deployment experience, Fuze has validated methodology services focused on implementation, adoption, success, and support to ensure that your organization is both technically and organizationally ready for the Fuze rollout—ultimately helping you accelerate the value of the platform.
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Fuze Calling pricing
and plans
Pricing and plans
We use Fuze across the entire organization. Our business is based around using our phones and we need a strong and reliable provider to make sure our phones are always up and running. Fuze not only makes using their service easy to use but it also helps make the support and setup easier for me on the back end.
David Scalise Senior Technical Support Analyst, Planet Pharma
Being able to move away from the legacy PBX days of maintaining multiple phone extension lists for each site, and utilizing a single company directory for all communication needs has been great.
Jason Montville Director of Technology, Spectrum Health Systems, Inc.
Well suited to agile enterprises who have adopted a cloud first strategy. It addressed a reliability issue predominantly but has also given us a full collaborative platform to change the way we work as a business.
James Greene Group IT Manager, SAS International
We use Fuze for our whole organization. It is well suited for organizations that do not want to be in the phone business. If you are looking for a phone system that does not require you to be a phone expert, or support a phone system, this is it.
James Gusmeri VP of IT, Lexitas