Enterprise Cloud Based Phone System
Move beyond the limitations of a traditional business phone system
Modern business communications require more than just a dial tone. Leading organizations are looking for solutions that drive business agility while attracting and retaining talent. Fuze gives users the flexibility to move beyond the limitations of legacy systems, delivering an innovative cloud based business phone system — a video and screen share experience that is directly within a Fuze call.
Calling redefined
Fuze Calling provides typical features of a PBX system like assisted and blind transfers while also unlocking a visual calling experience with video calling and screen share to enable richer communication. All of this occurs within our cloud phone system which allows you to make video or phone calls with colleagues anywhere, any time without any limitations.
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A localized experience
Fuze’s cloud phone service securely delivers localized services in over 110 countries, acting as a single consolidated voice carrier for multinational and distributed organizations with full-time services and support staff in NA, EMEA, and APAC.
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Built for how you work
The software-powered calling experience is available on Windows, OS X, web, and mobile, and integrates into your day-to-day workflows by connecting with apps such as Salesforce, Bullhorn, Zendesk, Google Calendar and Contacts, Microsoft Outlook, and more. Our cloud based phone systems work for you, becoming seamlessly incorporated into your daily operations.
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gets done in Fuze
Fuze Calling Features
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Global Voice
Power your global workforce with a high-quality, secure, and reliable calling experience in over 110 countries.
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Next-Gen Calling
In addition to the standard phone features (call transfer, conferencing, parking, call recording, etc.) you use day-to-day, you can take your calling experience to the next level with video calling and screen share.
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Devices
Fuze partners with leading enterprise IP phones from Poly and Yealink to provide users with a rich audio experience for every desk, call center, lobby, meeting space, or while on the move.
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Connect to Fuze
Extend your network edge to Fuze with the most flexible connectivity options for the enterprise including Enhanced OTT, Direct Peering, SD-WAN, MPLS, SDN Interconnection, and Private Network Hosting.
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Additional Features
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Team Messaging
Connect groups of coworkers and external parties quickly and easily with 1:1 and group messaging that includes persistent meeting IDs, group notes, and shared content.
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Presence
Let your colleagues know when you’re available based on your Fuze call and meeting activity and your Google or Microsoft Outlook calendar events.
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Calendar, Email & Contacts Integrations
Fuze accelerates productivity by integrating with the applications your users are already using today. Schedule or start meetings, make calls, or sync contacts from your Google and Microsoft collaboration suites.
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Data & APIs
Get a centralized view and trend analysis of your communications platform with calling, meeting, and messaging data. Leverage data to fuel AI and ML use cases such as conversational intelligence.
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What our customers are saying on Trust Radius
Integrations
Fuze Services
Prepare your platform for the people, and the people for the platformDeploying in the enterprise isn’t always easy. There are several elements that can introduce risk into your Fuze business phone system implementation, whether it’s your technical environment, tight timelines, internal sourcing, and change management with your users. With over 10 years of enterprise deployment experience, Fuze has validated methodology services focused on implementation, adoption, success, and support to ensure that your organization is both technically and organizationally ready for the Fuze rollout—ultimately helping you accelerate the value of the platform.
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Fuze Calling pricing
and plans
Pricing
and plans
We use Fuze across the entire organization. Our business is based around using our phones and we need a strong and reliable provider to make sure our phones are always up and running. Fuze not only makes using their service easy to use but it also helps make the support and setup easier for me on the back end.
David Scalise Senior Technical Support Analyst, Planet Pharma
Being able to move away from the legacy PBX days of maintaining multiple phone extension lists for each site, and utilizing a single company directory for all communication needs has been great.
Jason Montville Director of Technology, Spectrum Health Systems, Inc.
Well suited to agile enterprises who have adopted a cloud first strategy. It addressed a reliability issue predominantly but has also given us a full collaborative platform to change the way we work as a business.
James Greene Group IT Manager, SAS International
We use Fuze for our whole organization. It is well suited for organizations that do not want to be in the phone business. If you are looking for a phone system that does not require you to be a phone expert, or support a phone system, this is it.
James Gusmeri VP of IT, Lexitas