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Fuze View

A real-time view into your enterprise communications

Via the Fuze View web application, users can quickly access real-time voice, messaging, and meeting usage and activity across the organization. Managers can see how their team is performing this week, supervisors can view agent and queue activity, IT managers can track adoption across the organization, and end users can track their own performance.

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Bi-directional Data Connections

Fuze Discover

A complete picture of your communications environment with powerful analytics

Fuze Discover is a powerful analytics engine designed to provide a deeper understanding of your business, and how you communicate. Evaluate usage trends, workforce performance, customer engagement, and employee adoption through enhanced dashboards and visualization, standard and customized reports, and ad hoc analysis.

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Fuze Data API

Unlock the power of your communications data

The Fuze Data API allows you to stream your communications data in real-time into your existing SaaS applications and platforms, data stores, analytics and data science tools, custom applications, and machine-learning and Artificial Intelligence (AI) solutions.

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What our customers are saying

 

Unified communications, truly unified.

Modern.

A reimagined experience for business communications that power the workplace of tomorrow, today. With a user behavior-driven approach to product design, Fuze enables faster adoption and higher employee engagement, reducing the time to value.

Learn more > Work.

Designed for the way people work,Fuze powers business conversations through a secure and reliable global platform that unifies voice, video, and messaging into a single application. Work anywhere, anytime, on any device.

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Calling
Meeting
Chatting
Audio
Conferencing
Web
Conferencing
Webinars Video
Conferencing
Content
Sharing
Group
Chat
Instant
Messaging
Presence Contact
Center
Sharing
Flow.

Fuze increase the efficiency of communication in combining a simple user experience, intelligent platform, and third party enterprise integrations to enrich every conversation, and drive workforce productivity.

The Fuze platform unlocks data from multiple sources across the enterprise providing valuable insghts to business leaders about the organization and its workers.

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A Leader in Unified Communications and Collaboration

Fuze was named a leader in the Aragon Research Globe™ for UCC in 2019.

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Finding the why in big data.

How data analytics is the key to better business practices with the customer at the center.

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Game Changers

Welcome to the era of Game Changers

Now more than ever, IT leaders are stepping up the change the game. See their visionary stories.

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Aragon Research Globe™ for UCC in 2019

Learn why Fuze was named a leader in the Aragon Research Globe™ for UCC, 2019.

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Workforce Futures

Workforce Futures: Drawing on global research, this report presents a vision for the future of work through the eyes of those on the frontlines.

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Game Changers: IT leaders Driving Digital Workforce Transformation

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